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Joachim

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Everything posted by Joachim

  1. Any news on a released version with that feature ? always keep safe and healthy !
  2. Did the download, testing looks good ! are there any plans for a release version ?
  3. i Installed 64.1 but didnt find that addressbook / ringtone feature ???????
  4. Hi, unfortunately the hunt group solution does not work in that case, as the acd can only register one number for an user. and, depending on the workflow inside of the acd, the intercom needs to be activated or not. we solved temporarily by our pbx provider, who das an call mapping based on the calling number, that was possible because the acd workflow allows to use seperate outgoing lines / numbers configured in workflow. another option inside of pbx would be to to an call redirection based on the calling number, but that feature also does not exist in the moment ...
  5. hi, thanks for that ideas, but ... the called number is always the same, this cnt be changed at acd because the acd needs to know if a phone is busy in a call or not. otherwise we could also assign a second sip account to the phone and assign a ringtone to that number (thats the way we are doing now) only the calling number changes, depending on which task in acd is in use (outbound / inbound /blending) your thoughts of privacy implications should not harm vodia, as the auto-answer feature is in the phone and can already be configured, means this will not
  6. its a little bit more complicated ... some acd calls are outbound initiated, some inbound. there is a callmanger, that manages the functions of the acd. on the vodia pbx side, all calls are incomming, even if a user initates an outbound call (software makes acd call, then acd forwards call to pbx) the acd always calls the same phone number for an pbx user, only the calling number differs. the only difference between the type of calls is signaled by the calling number. this must be a regular number, so * is not valid. is there a chance to get the dialtone as an o
  7. we have an external acd sulution running, phones are polycom vvx411, connected to vodia. external acd takes care about the workflow in callcenter and calls the pbx phones if defined if acd calls the call should be auto-answered by the polycoms. this is possible by defining a special behaviour on ringtones. https://www.voip-info.org/polycom-auto-answer-config/ auto-answer works fine if i define a configured ringtone in pulldown, but then auto-answer is globally on.
  8. thats bad .... for our application, i need an different Alert-Info field content in sip-header if a defined number is the caller. we are migrating from asterisk to vodia, this might be a showstopper ...
  9. Hi, is it possible to select an different ringtone for an incomming call , maybe defined at an adressbook entry ? or by a number ? like " if +497111223344455 calls me at my pbx number, i want ringer10 to be the ringtone"
  10. Hi, i need no bulk modify the ringtone parameter; like setting to "external". can this be done by csv import ? i dont find the csv option parameters in documentation thx Joachim
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