Sorry for the delay in replying to this thread, but I am still having issues. I managed to get to their site on Friday to do some testing.
I have still been trying to setup a "Paging ALL" group with 16 handsets, and also 3 individual paging groups of about 6 extensions in each group as 3 separate "floor paging" groups
Ideally I would like to only use Unicast paging, as Vodia is running on a powerful server in a house, so load is not an issue. Is there a software limitation for Unicast in Vodia ?
When I setup each paging level group, it will fail with "not available" on the screen of the handset making the call. I have worked out that any more than 3 extensions in a Unicast paging causes the paging group to come up on the handset as "Not Available". As soon as I add a 4th extension, it will fail. 3 extensions in the group works fine
From what I have read in the documentation (https://doc.vodia.com/paginggroups) I should be able to have 10 extensions in a Unicast group. Is there some trick or something I have missed in getting more than 3 handsets to work ?
I changed the Page All to Multicast and followed the recommendation of having the source set to *
The Problem I am having with the "Page All" when setup with Multicast with LAN Paging for all 16 handsets, I hear the announcement tone on all the handsets, but no voice audio. I have tried several different codecs, but nothing seems to enable the voice to be heard on the handsets. I have reprovisioned the phones after each change and can see the changes in the handset configuration.
One thing i noticed when doing Multicast NO LAN paging, was that the call was not disconnecting when I would hang up. I would see the call in the "active calls" and would have to delete it. After checking the logs, I see that a call made to the "Page All" group would go out on the SIP Trunk.
I cannot seem to find anywhere where this can be configured. The paging is all setup under "paging groups" and configured the same as the documentation.
So I am not sure why paging has gone so wrong, as I though I have setup everything correctly. Everything else is working fine.
Please help, as testing onsite is difficult, due to CV19 and getting access to the site.