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OND

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Everything posted by OND

  1. Got it. That worked like a champ! Anonymous calls are now coming through. Thank you for your help!
  2. Oh, and my PBX version is 65.0.10. Thanks again!
  3. Hello, I have a cloud based Vodia PBX and when calls come in that have no caller ID information, the calls do not come through. Is there a way to allow them to come through and be routed as other incoming calls do? Thank you for your help!
  4. Sorry, just realized I never came back to this topic. After the server update to 65.0.10, the app works great. Thank you for your help!
  5. Ok, I will try that today after hours and let you know what happens. Thanks again for your help!
  6. Yes, we are using version 1.4 of the app, and are on version 65.0 of the PBX. Is 65.0.10 a more recent version? should I upgrade to that version?
  7. Ok, so from the app I am able to see the other extensions and their status, so it can definitely talk to the PBX. I can also call out with no issue. The only issue is when the iPhone has been idle for a minute or so (screen off in the users pocket for example) and a call comes in. The iPhone will ring, and you can answer the call and talk for about 10-15 seconds and everything seems fine, but then the call drops. If you have the Vodia app open already and a call comes in, you can pickup the call and it works fine. It will not drop. Also, every time the iPhone is idle and receives a call throug
  8. Thank you for your help. I got everything work well now! I just wanted to come back and post what I found in case anybody else should run into a similar issue. My customer wanted for calls to not only show the company name that the caller called, but also ring on specific buttons on the phones which is why I decided to go with the multiple identity setup. I found that the way the identities line up on a particular phone is based on the extension numbers, and not necessarily what I feel is its "Default" identity. The lowest extension number is identity 1, the next lowest extension number
  9. Thank you for the reply! Hmm, ok. My PBX is in the cloud and has a direct public IP. Does that mean it should work?
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