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Max

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Everything posted by Max

  1. Thanks for your update! I had tried to find the rules of judging the direction of a call in cdr records via "from" and "to" fields, but its seeming very unpredictable ,which I think the information is not the fact and wrong. As I need to get the live informatioin of "Inbound"/"Outboud" calls, I suppose access directory of the vodia server is a little inconvenient, so can we have other ways ? doesnot voida server have APIs for this ?
  2. As I studied this for some time ,my new question is : how to fetch the "Inbound" and "Outbound" direction of today's call via vodia API? Thanks
  3. Hi, any one who can help me on this?
  4. Thank you! I am doing some reports for some ACSs! To do this, I need to get live calls data (ivrtime,talktime,holdtime today) and period data (weeklly, monthly) as well, how do you recommend to get them? Another question is , for each cdr record collected in a mysql table by ways of "Settings - CDR & Recording" -CDR URL : jsons://MYIP/vodiaCDR.php (which is the one Vodi recommended), does it mean a complete call? As I have analyzed the cdr records, I found that it has two records representing one complete call while it has single record representing one complete call, but I am not sure
  5. I am trying to get the live status of a domain, using http://myip/rest/system/status, it can return the information below: "obj_cdrs":49994, "trunk_cdrs":12808, "ext_cdr":6111, "ivr_cdr":22238, "total_calls":69138, "total_attempts":9895, "total_duration":16338451, "current_calls":8, "current_legs":14 My questions are: 1. whats the relations beween total_calls and obj_cdrs,trunk_cdrs,ext_cdr,ivr_cdr? 2.How can I get the information (via APIs) of an acd or an agent below: (1)the total calls today, the answered calls today, the abandoned calls today , (2)live information :the calls in Queue, the calls answered; 3. For the questions listed in 2., can they be got via the cdr which is collected in a mysql table by ways of "Settings - CDR & Recording" -CDR URL : jsons://MYIP/vodiaCDR.php (which is the one Vodi recommended.)" ? thanks
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