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StevenOnCall

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  1. This is more of a bug report than anything, but every time I place a call on desktop and select 'desk phone,' the android app opens and remains active even when the screen is locked. Please advise when a fix might be available. Thanks.
  2. Any update on this? I am having this problem on android 12 as well. Pixel 4
  3. Setting the transport to UDP worked. Looks like the provisioning file that gets sent to the phone might need updating, but we were able to manually provision it
  4. I am trying to setup fax over a twilio SIP trunk and I keep getting an error from Twilio that the phone system is sending a T.38 invite even when 'Use T.38 for fax' is disabled on the sip trunk settings. Is there anywhere else I need to disable this to get faxes working over a twilio SIP trunk? I am aware that twilio is discontinuing their fax service, but apparently this only applies if using T.38 or their programmable fax feature. Any help would be appreciated. Thanks.
  5. We can't find any SIP packets going to or from the phone, even though it is receiving provisioning from the system. The dial plan on the system and on the phone look good, but the phone can not make any calls still.
  6. No, I can not call other extensions or the voicemail. I have the dial plan set in the general settings to 3 digit extensions. Also, I am able to make and receive calls from the web app, so I know calls are working internally and externally on the system level.
  7. Hello, I have a Cisco 8841 3PCC phone that I was able to upgrade and provision using the instructions here: https://blog.vodia.com/cisco_8800_provisioning The phone shows all of the configured buttons, but is unable to dial either extensions or outside lines. I am able to make calls from the same extension on the web interface. Any guidance is appreciated. Thanks! Steven, On Call Comms
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