Question: How do we merge calls in the Windows App? Note: using Version 68.0.26
Example:
While talking to X, we decide we need to talk with Y in a 3 way conference call
We place X on hold
We call Y
and then we should be able to press the Conference button...?
I followed the steps in this question
And I followed the steps in this question
Neither are actually working. Here I put caller #1 on hold, as I received call #2. While talking to 2, I wanted to bring 1 in the call and I pressed the merge button > Nothing happens
In one of the forums above, Support talks about Group permissions. I don't quite know which permissions to use
The Vodia "Group" Doc does not help neither https://doc.vodia.com/docs/en/groups
There is also another suggestion to make sure we have Ad Hoc Conference rooms. We do and I can use them manually
So how do I fix this? Does my provider need to fix this?
Thanks for your input
Alex