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Showing results for tags 'call'.
I am developing a web interface and would like to be able to transfer an active call. I found a topic about CSTA in the forums but it didn't get me anywhere. I am wondering if there is something where I can give the active call id and be able to transfer it. I am using the remote_call.htm right now but the workflow isn't user friendly as the person has to answer the phone in order for the call to transfer.