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I've been doing VoIP telephony for a while, and I thought I understood dial plans somewhat. But I find the sections here on SnomONE dial plans close to indecipherable. There's no complete list of symbology and syntax; there are only hints and incomplete examples. Yes: there are some basic plans, which are obvious. But the more advanced plans talk about the usage and show formats, but don't explain what the resulting output is, so you can't infer much. Examples are both incomplete and not well explained. I have a need for a very common extension and NANPA handling dial plan syntax, but I can't figure it out. And the SnomONE syntax isn't exactly like any other; for example it's not the same as Asterisk. (That's fine with me!) But without a syntax glossary, I'm just guessing. Dave