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Showing results for tags 'integration'.
Hi, I am testing the documentation from the link below: https://doc.vodia.com/docs/click2dial I need to get a call to be generated using the websocket When entering the credentials, it returns the token that I later use to log in Everything works fine until the websocket is executed, which responds with an error and disconnects This is the error thanks for your help
Hi, We recently activated the TAPI integration with ConnectWise Manage for our support desk however we quickly found an issue that led us to having to disable it straight away, ISSUE: With TAPI enabled and ConnectWise open we can make calls from the desk phones however afterwe trigger a call from ConnectWise and then try make a call from the desk phone all iInbound and Outbound calls to/from that extension show Busy as soon as the call starts to ring. If we then try to trigger a call from ConnectWise the call works fine. If we close ConnectWise then the desk phone works straight away no issues. If we open ConnectWise again it remains working until we trigger a call from ConnectWise. I've mentioned ConnectWise alot however we are also talking to them to see if there are any issues they could assist with at the same time.