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Showing results for tags 'missed calls hunt group notification'.
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According to changes in version 5.3.1. , it is possible to trigger the alert for missed calls that end up in a hunt group. Our customer uses a hunt group in which there are six extensions, on which group calls are routed. This group has four stages, of which the first three are the above extensions (25 seconds each) and the last one is a voicemail. The option to have an email alert is active in the first three steps as well as the corresponding e-mail address. The problem is that it does not receive emails for missed calls. We tried to use different addresses (various e-mail addresses) and we did not received any of them. Our setup is in version 57.0 (Debian64) Please advise us.