Hi, i have found that customers who are using softphones on their cell phones have issues with dialling through the pbx.
For example if the number is stored in their phone book, in any of the ways below, i cannot determine how to ignore or remove the non-numeric characters:
1(555)555-1212
or
555-555-1212
or
(555) 555 1212
If there are any type of bracket that they might have used in their phone book, i cannot figure out how to create a rule in the dial plan that ignores those characters.
Please help.