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Vodia, I have a client two trunks, each with their own number. At time of call, client wishes to be able to easily select what trunk they call out on, so the CID is displayed to the recipient correctly. This is actually a common requirement as many companies these days have multiple numbers they wish to use to dial out on depending on the context of the call. I can see many ways of achieving this using individual Service Flags and trunks or pre-dial codes. I'd prefer not to use predial codes, as this makes for confusion with Call history presentation and people forget to dial the precode. My preferred option would be to use two functions keys. The one lit red would indicate the trunk that would be used when that handset makes a call. Ideally when the other function key is pressed, it would go red and the other would turn off. they would toggle. Same as radio buttons do. Not sure how I would easily achieve this though (on a per handset basis). Thoughts and ideas appreciated. Greg