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Found 5 results

  1. Just wondering if there is any way to pass BLF information over a pbx to pbx trunk if both ends are Vodia? If not could it be added in the future? The use case is as follows, We have larger customers who have multi-national offices with PBX'a in their region with private MPLS trunks for low latency call pass though. They have time zone overlaps where staff in remote countries are making or receiving calls from or to customers in other countries. Being able to pass though some kind of BLF information for monitored extensions would be very beneficial for receptionists and staff who are transferring calls around globally. Thoughts?
  2. nathans

    SIP trunk and remote offices

    Hi, Here is our issue. Hopefully someone has some ideas as we are stuck right now: 1) Two main offices each with their own snomONE (4.5) and a bunch of remote offices connected via ipsec VPN and a bunch of floating sip phones connecting via public internet to either of the main PBXs 2) All calls between offices and phones work perfectly and have been like that for the last 5 years or so until we recently had to switch phone providers and had to create a new SIP trunk instead of the old analog trunk we were using. 3) For the SIP trunk to work, we have tried every single setting and configuration we can think of. The only way we manage to make sound travel in both directions (the PBXs are being a Meraki firewall with the correct ports opened and NAT) is to add to the snomONEs a IP Routing List entry like 92.168.0.0/255.255.255.0/192.168.0.7 0.0.0.0/0.0.0.0/75.150.87.9 With this entry, the new SIP trunk work perfectly BUT we loose connectivity of the remote phones. Moreover, the calls between extensions between the main offices only last less than 2 minutes before the call gets dropped. Any ideas? Thanks all for the help Nathan
  3. nathans

    interoffice trunk issues

    Hi, We have two geographically distant, offices both running the same setup: 1- same firewall and same configuration 2- A site-to-site VPN with no restrictions in any direction 3- A PBX running at each location on a windows 2008 server We created a trunk at each end as a SIP Gateway, each with the far ends internal IP (via the VPN) as their proxy address and have a dial plan sending all calls to each office according to their extension numbering (7xxx and 8xxx respectively) The issue we have is the following: 1) When office A calls an extension on office B, we get the call through perfectly with good audio and all, but the call is always dropped at around the 2 minute mark. 2) When office B calls an extension of office A, the call goes through and can last hours without any issues. These happens no matter what extension call or what extension is called. Any ideas? Firewall is not an issue (identical equipment and configuration on both ends) VPN is clean and identical both ends (using Meraki MX90 appliances to do a site-to-site VPN) all configuration of the PBX is almos identical, expect the extension numbering and local trunks. Thanks! Nathan
  4. nathans

    interoffice trunk

    HI, We have a mystery between two snomone boxes that have been working for almost 2 years. Recently due to security issues we had to switch the inter-office trunk to run across a ipSEC VPN instead of the wild internet. The ipsec has no restrictions whatsoever and traffic flows without issues across it. The trunk is configured as as generic SIP gateway pointing to the remote internal IP of the snomones. Call go throughout with no issue and audio flows perfectly. The only issues we have right now, is that from when Office A dials Office B, the call gets disconnected at exactly 1:30mins. When Office B dials Office A the calls work normally and do not get disconnected until they finish. Any ideas where this limit of 1:30mins or disconnect comes from? We looked everywhere/ Any ideas are most welcomed! Thanks! Nathan
  5. Hi Guys I have a problem with our new snomone appliance. We use version 5.1.2 of Snomone with SPA941 and Snom 320 phones. External calls show the right caller ID, but if we transfer the call, the caller id of the internal number is on the display. is it possible, that the external caller id shows after transfering?
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