djanjic Posted July 11, 2008 Report Share Posted July 11, 2008 I have searched the forum for this topic and couldn't find anything. Is it possible to block-reject an incoming call from a specific caller ID. The scenario is this: An extension has a DID # and tel:alias associated with it. Is it possible to block an incoming call if the call dials DID number directly? I couldn't find it... Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted July 11, 2008 Report Share Posted July 11, 2008 I have searched the forum for this topic and couldn't find anything. Is it possible to block-reject an incoming call from a specific caller ID. The scenario is this: An extension has a DID # and tel:alias associated with it. Is it possible to block an incoming call if the call dials DID number directly? I couldn't find it... I think the black-list would be appropriate? That would work for calls into an extension. For calls to other accounts, you could think about using a IVR node and do from-based routing. Quote Link to comment Share on other sites More sharing options...
djanjic Posted July 14, 2008 Author Report Share Posted July 14, 2008 I think the black-list would be appropriate? That would work for calls into an extension. For calls to other accounts, you could think about using a IVR node and do from-based routing. I can't find black-list. That is exactlty what I want... Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted July 14, 2008 Report Share Posted July 14, 2008 I can't find black-list. That is exactlty what I want... It is part of the address book. The contact type describes how the PBX should handle incoming calls. Quote Link to comment Share on other sites More sharing options...
DarkKnight Posted August 6, 2009 Report Share Posted August 6, 2009 I think the black-list would be appropriate? That would work for calls into an extension. For calls to other accounts, you could think about using a IVR node and do from-based routing. I read your very careful words of this reply: So you are saying the black list ONLY functions for direct-dialed calls that are sent *directly* (from the trunk) to the Extension, _ONLY_? What about inbound calls to Hunt Groups? .... This is *VERY* troubling if the black list does NOT function for inbound calls to Hunt Groups. Can you add this as a feature so the Black List functions for the Hunt Groups, Auto-Attendants, and Agent Groups as well, PLEASE? It's very silly not to have the Black List function as a global feature as many businesses use these other objects (Hunt Groups, Auto-Attendants, and Agent Groups) to answer inbound calls, and this leaves them literally defenseless against someone who wants to harass them, intentionally or unintentionally (FAX machine set to call the wrong number). Quote Link to comment Share on other sites More sharing options...
AlanS Posted August 3, 2022 Report Share Posted August 3, 2022 Is this still a thing? Quote Link to comment Share on other sites More sharing options...
chaddow Posted June 9, 2023 Report Share Posted June 9, 2023 Has this feature been updated to allow blocking an inbound number by tenant? Looking to block a caller that is harassing Agents in a call queue, and it would be preferable to completely bock the number at the domain level. Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted June 9, 2023 Report Share Posted June 9, 2023 I would still say this is something the address book can do, also for a queue. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.