kelvin Posted July 28, 2008 Report Share Posted July 28, 2008 hi Support, when try to add tel aliases into extension account, system display this error message "Error: No more licenses available." but status showing system still have available license. thx Version: 2.1.11.2484 (Win32) License Status: PGCOMMS License Duration: Permanent Additional license information: Extensions: 17/25 Accounts: 26/100 regards, kelvin Quote Link to comment Share on other sites More sharing options...
Guest Pats Posted July 29, 2008 Report Share Posted July 29, 2008 hi Support, when try to add tel aliases into extension account, system display this error message "Error: No more licenses available." but status showing system still have available license. thx Version: 2.1.11.2484 (Win32) License Status: PGCOMMS License Duration: Permanent Additional license information: Extensions: 17/25 Accounts: 26/100 regards, kelvin Kevin, Is this the same one? http://forum.pbxnsip.com/index.php?act=Msg...in&MSID=233 Quote Link to comment Share on other sites More sharing options...
kelvin Posted August 5, 2008 Author Report Share Posted August 5, 2008 Kevin, Is this the same one? http://forum.pbxnsip.com/index.php?act=Msg...in&MSID=233 hi, cant open the link. thx regards, Quote Link to comment Share on other sites More sharing options...
Guest Pats Posted August 5, 2008 Report Share Posted August 5, 2008 hi, cant open the link. thx regards, The link is just your requested. The important part, we created the license and sent it to you yesterday, have you received the license from us or not? Thanks, Quote Link to comment Share on other sites More sharing options...
kelvin Posted August 6, 2008 Author Report Share Posted August 6, 2008 The link is just your requested. The important part, we created the license and sent it to you yesterday, have you received the license from us or not? Thanks, hi, no email from your end. sent to which email? kelvin@alstrapacific.com? or kelvin@alstra.net? by the way, any idea why only support G711? is it something do with the license also? thx regards, kelvin Quote Link to comment Share on other sites More sharing options...
Guest Pats Posted August 6, 2008 Report Share Posted August 6, 2008 hi, no email from your end. sent to which email? kelvin@alstrapacific.com? or kelvin@alstra.net? by the way, any idea why only support G711? is it something do with the license also? thx regards, kelvin Yes, it's with license. Would you please upgrade your system to 2.1.12.2489? And retry it again. Quote Link to comment Share on other sites More sharing options...
kelvin Posted August 7, 2008 Author Report Share Posted August 7, 2008 Yes, it's with license. Would you please upgrade your system to 2.1.12.2489? And retry it again. hi, after upgrade result still same. doest not support G729. thx here is my license info. thx Version: 2.1.12.2489 (Win32) License Status: PGCOMMS License Duration: Permanent Additional license information: Extensions: 17/25 Accounts: 28/100 Working Directory: C:\pbxnsip\PBX regards, kelvin Quote Link to comment Share on other sites More sharing options...
jag Posted August 7, 2008 Report Share Posted August 7, 2008 hi, after upgrade result still same. doest not support G729. You need to order G729 licenses with your reseller, they are $12 each per line and need enough to cover all calls on the pbx. Quote Link to comment Share on other sites More sharing options...
kelvin Posted August 8, 2008 Author Report Share Posted August 8, 2008 You need to order G729 licenses with your reseller, they are $12 each per line and need enough to cover all calls on the pbx. noted. thx Quote Link to comment Share on other sites More sharing options...
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