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Error: No more licenses available.


kelvin
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hi Support,

 

when try to add tel aliases into extension account, system display this error message "Error: No more licenses available." but status showing system still have available license. :unsure: thx

 

 

Version: 2.1.11.2484 (Win32)

License Status: PGCOMMS

License Duration: Permanent

Additional license information: Extensions: 17/25 Accounts: 26/100

 

regards,

 

kelvin

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hi Support,

 

when try to add tel aliases into extension account, system display this error message "Error: No more licenses available." but status showing system still have available license. :unsure: thx

Version: 2.1.11.2484 (Win32)

License Status: PGCOMMS

License Duration: Permanent

Additional license information: Extensions: 17/25 Accounts: 26/100

 

regards,

 

kelvin

 

Kevin,

Is this the same one? http://forum.pbxnsip.com/index.php?act=Msg...in&MSID=233

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hi,

 

cant open the link. thx

 

regards,

 

The link is just your requested. The important part, we created the license and sent it to you yesterday, have you received the license from us or not?

 

Thanks,

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The link is just your requested. The important part, we created the license and sent it to you yesterday, have you received the license from us or not?

 

Thanks,

 

hi,

 

no email from your end. sent to which email? kelvin@alstrapacific.com? or kelvin@alstra.net?

 

by the way, any idea why only support G711? is it something do with the license also? thx

 

regards,

kelvin

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hi,

 

no email from your end. sent to which email? kelvin@alstrapacific.com? or kelvin@alstra.net?

 

by the way, any idea why only support G711? is it something do with the license also? thx

 

regards,

kelvin

 

Yes, it's with license. Would you please upgrade your system to 2.1.12.2489? And retry it again.

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Yes, it's with license. Would you please upgrade your system to 2.1.12.2489? And retry it again.

 

hi,

 

after upgrade result still same. doest not support G729. thx

here is my license info. thx

 

Version: 2.1.12.2489 (Win32)

License Status: PGCOMMS

License Duration: Permanent

Additional license information: Extensions: 17/25 Accounts: 28/100

Working Directory: C:\pbxnsip\PBX

 

regards,

kelvin

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