Leonmeijer Posted August 5, 2008 Report Share Posted August 5, 2008 Hello, I want to transfer a call to an extension that's busy, then I ask the caller " Do you want to wait?" they usually say yes, now I need to put them on hold and wait manually till the person I want to transfer the caller to is available, I want that PBX does that for me, when I press "transfer" and enter the number of an extension that's busy, the call must wait (now it just hang up the call, that's not quit friendly:-( ). Where to config this? Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted August 5, 2008 Report Share Posted August 5, 2008 I want to transfer a call to an extension that's busy, then I ask the caller " Do you want to wait?" they usually say yes, now I need to put them on hold and wait manually till the person I want to transfer the caller to is available, I want that PBX does that for me, when I press "transfer" and enter the number of an extension that's busy, the call must wait (now it just hang up the call, that's not quit friendly:-( ). Currently we don't have this. But it sounds like a good productivity tool. We can beef up the camp on a little bit for this. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.