brandywinetech.com Posted September 2, 2008 Report Share Posted September 2, 2008 I recently setup the programmable buttons on my snom phones with 7.1.35 and the most recent version of 3.0 .. I compared using the buttons programmed by hand through the GUI as extensions, PnP with Buttons set as "monitor extension" and PnP with Buttons set as "speed dial Discovery results determined that if you do them by hand you have full functionality . if you use the "buttons" feature , you can use 1 of 2 options and each option has 1/2 the functionality , Manual Program BUTTONS with Monitor BUTTONS with Speed dial Can Intercept another Ringing extension with BLF Button YES YES NO (if another phone is ringing and it being monitored , you can press the button and intercept the call avoiding the need for *87) Can Blind Transfer a call using Xfer + BLF Button YES NO YES (If you want to transfer you can press the transfer button then the BLF button rather than i.e. transfer + 207) Can call another extension by pressing the BLF button YES NO YES (basically allows the BLF to work as a mutlifunction button for monitoring and speed dial) Can call intercept a call on hold YES YES NO (if someone puts a call on hold , you can monitor that extension and see the BLF light slow blink) if you want you can simply press that person's line to take their call off hold and recieve it) I find this a problem since PBXNSIP advertises and actively encourages using Plug and Play for button assignments , but the results you get are absolutely not the same as programming the the buttons by hand , doing them by hand is clearly the more powerful but most labor intensive option , what can we do to get the "Buttons" feature with the PBX to better mimic the encumbent process, since customers switching to PnP and Buttons are clearly not getting the full functionality , y Quote Link to comment Share on other sites More sharing options...
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