Friedom-Tech Posted September 11, 2008 Report Share Posted September 11, 2008 hi; i have a client who is a small business owner using a CS410. In order for his office to run properly he needs for his employees to be able to see if others are on the phone or not...they are all using Snom 360's with the latest firmware...i have set up the function keys as shown in the attached image and when the employees make outbound calls or receive calls directed directly to their extension it shows up on the other phones that they are on the phone. HOWEVER, since this is a small company they have it set to ring to a hunt group for the first five rings before it goes to the auto attendant to make it more personal but when they pick up the call from the hunt group the buttons do not monitor the extension!!! i have tried using the BLF option in the snom phone and that had the same problem! Can someone pls advise asap!!! Thank you; Michael Quote Link to comment Share on other sites More sharing options...
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