rdevrede Posted October 9, 2008 Report Share Posted October 9, 2008 I'm trying to make an AA which will transfer the call directly to the voicemailbox to an extension (which is normally available). The extension is normal available. (not busy, not unavailable) But when this AA is called the call has to be redirected to (no delay) the mailbox of this extension. How can I achieve this? Quote Link to comment Share on other sites More sharing options...
Pradeep Posted October 9, 2008 Report Share Posted October 9, 2008 I'm trying to make an AA which will transfer the call directly to the voicemailbox to an extension (which is normally available). The extension is normal available. (not busy, not unavailable) But when this AA is called the call has to be redirected to (no delay) the mailbox of this extension. How can I achieve this? Generally, if you can prefix '8' in front of the extension, then it sends directly to the voicemail box of the extension Quote Link to comment Share on other sites More sharing options...
Pradeep Posted October 9, 2008 Report Share Posted October 9, 2008 Generally, if you can prefix '8' in front of the extension, then it sends directly to the voicemail box of the extension If the call has to go to the mailbox always, you can set the "Call Forward all calls to" 8<ext>, where <ext> is the extension number. This setting is available under the "Redirection" tab for the extension. Quote Link to comment Share on other sites More sharing options...
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