beanyb Posted February 17, 2016 Report Share Posted February 17, 2016 Hi I have an auto attendant with 3 options. I want to prevent any other extension dialing while hearing the auto attendant options or after the voice has finished playing. They should only be able to press the options that are programmed (ext: 1,2,3). How can I do that ? Thanks Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted February 18, 2016 Report Share Posted February 18, 2016 There is a field "Accounts that cannot be called" in the auto attendant. You can try putting a "*" into that field. Or use the "Account that can be called" field. Quote Link to comment Share on other sites More sharing options...
beanyb Posted February 18, 2016 Author Report Share Posted February 18, 2016 I tried putting * but it still allows other extensions to be called. I don't have a field Account that can be called. We are on version 4. Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted February 18, 2016 Report Share Posted February 18, 2016 Are you calling into that auto attendant first? Or is this a direct call between two extensions? Quote Link to comment Share on other sites More sharing options...
beanyb Posted February 18, 2016 Author Report Share Posted February 18, 2016 Yes, I have a DID configured as an alias to that auto-attendant, so from outside. Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted February 21, 2016 Report Share Posted February 21, 2016 Well it should work. Maybe you can try to turn logging to log level 9 and see what the system says. Quote Link to comment Share on other sites More sharing options...
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