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To the developpers: WAV sound should be improved

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The software has seen so many improvements over the years, but we still need need to upload 8 kHz Mono, 16 bit wav files for prompts.

 

HD audio now is a standard in the SIP world, and I would love our clients to hear prompts that do not sound sound like they come from underground.

 

Improving sound quality would be a great feature and a much better experience for any calling party.

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It is actually hard to say how this really turns out. Some people might even be confused if the phone system suddenly sounds so natural (really). Most of the calls that run through the PBX end up in the "PSTN", in other words 8 kHz; especially those calls that are considered valuable. Many years ago when we so proud to present G722 we had to find out that most people don't want it.

 

The new G711 might become OPUS; but it will take some time until it is really mainstream. Next steps must be to start supporting OPUS and make sure that every recording that we have is with 48 kHz. The codec will make sure that the recorded voice will be presented in the best possible quality.

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What is the likelihood of adding the Opus codec. It is very common, most phone vendors support it, and its free. Is there a time frame for Vodia to add it to the list of codecs

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Yes Opus made it pretty much to the top of the list now. It is a awesome codec we were wishing for for years, and more and more products can use it - maybe one day even SIP trunks can use it!

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Thanks for the reply, but again, no answer on the question. Can you provide us some type of time frame, so many vendors use it, surely it cannot be that big a deal to add it, and with that have higher quality Auto-attendant and Voicemail greetings.

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