Provision Yealink phones via RPS

[chrispopp]

When I open the provisioning to Yealink T48. it returns a 500 error. I'm thinking this has to do with the certificates, but I don't know which to add. Unless it can be something else...

[5] 2017/07/24 16:34:23: Prov request: <?xml version='1.0' encoding='UTF-8'?>
<methodCall>
<methodName>redirect.deRegisterDevice</methodName>
<params>
<param>
<value><string>001565EEEEEE</string></value>
</param>
</params>
</methodCall>
[5] 2017/07/24 16:34:23: Prov request: <?xml version='1.0' encoding='UTF-8'?>
<methodCall>
<methodName>redirect.registerDevice</methodName>
<params>
<param>
<value><string>001565EEEEEE</string></value>
</param>
<param>
<value><string>0ec8bb3e8fee21234567</string></value>
</param>
<param>
<value><string>1</string></value>
</param>
</params>
</methodCall>
[6] 2017/07/24 16:34:23: 1 more requests pending to rps.yealink.com:443[7] 
2017/07/24 16:34:23: https:rps.yealink.com:443: DNS A returned 184.106.101.50[7] 
2017/07/24 16:34:23: https:rps.yealink.com:443: Connect to 184.106.101.50
9] 2017/07/24 16:34:23: https:rps.yealink.com:443: Send requestPOST /xmlrpc HTTP/1.1
Host: rps.yealink.com:443
Content-Length: 207
Authorization: Basic <XYZ>
Content-Type: text/xml
Accept-Language: en-us
User-Agent: Mozilla/4.0 (compatible; PBX)

<?xml version='1.0' encoding='UTF-8'?>
<methodCall>
<methodName>redirect.deRegisterDevice</methodName>
<params>
<param>
<value><string>001565EEEEEE</string></value>
</param>
</params>
</methodCall>
[9] 2017/07/24 16:34:23: Initialize TLS connection
[7] 2017/07/24 16:34:23: https:rps.yealink.com:443: Return code 500[5] 2017/07/24 16:34:23: Prov response: 
[7] 2017/07/24 16:34:23: https:rps.yealink.com:443: DNS A returned 184.106.101.50
[7] 2017/07/24 16:34:23: https:rps.yealink.com:443: Connect to 184.106.101.50
[9] 2017/07/24 16:34:23: https:rps.yealink.com:443: Send requestPOST /xmlrpc HTTP/1.1
Host: rps.yealink.com:443
Content-Length: 332
Authorization: Basic XXZZYY
Content-Type: text/xml
Accept-Language: en-us
User-Agent: Mozilla/4.0 (compatible; PBX)

<?xml version='1.0' encoding='UTF-8'?>
<methodCall>
<methodName>redirect.registerDevice</methodName>
<params>
<param>
<value><string>001565EEEEEE</string></value>
</param>
<param>
<value><string>0ec8bb3e8fee21234567</string></value>
</param>
<param>
<value><string>1</string></value>
</param>
</params>
</methodCall>
[9] 2017/07/24 16:34:23: Initialize TLS connection[7] 2017/07/24 16:34:23: https:rps.yealink.com:443: Return code 500[5] 2017/07/24 16:34:23: Prov response: [7] 2017/07/24 16:34:23: REST: GET rest/system/session[7] 2017/07/24 16:34:23: REST: GET rest/domain/self/admin[7] 2017/07/24 16:34:23: REST: GET rest/system/session[7] 2017/07/24 16:34:23: REST: GET rest/user/23333%40mark.ssslll.com/log

[chrispopp]

If it matters the version i'm testing with is 5.7.3

[Support]

Hi,

 

I think you meant version 57.3. If so, please upgrade to 58.1 and please try again. If it still doesn't, let us know.

[Vodia support]

Can you providing me with your license information via PM? We might have to activate a setting in the license in order for RPS to work correctly.

 

 

Thank you

[chrispopp]

The yealink pnp file was misconfigured. Reverted back to default and it works now.

 

Thanks