Jump to content
gifti

free demo license / login user portal / password does not match

Recommended Posts

Hello Vodia,

i've installed a S5 bundle V 58.2 and I can't login as a user (e.g.  40).
The web password is definitly correct!?

vodia_login_wrong_pw.PNG

 

I can only switch from domain into user mode to test the user interface.

  • I've changed the web password for user 40
  • I've deleted extension 40 and re-created it

nothing helps :unsure: ...

Regards / Gifti

Share this post


Link to post
Share on other sites

Hi,

 

We can test 3 things here:-

1) Try putting 40@domain_name and then the password.

2) Please make sure your password is a completely new one and you have never ever, used that before.

3) Try upgrading to the latest 58.4 and give it another go.

Share this post


Link to post
Share on other sites

40@domain_name ... that did the trick :D thanks a lot!

Without the domain name, I can't login as a user.
The german welcome mail is a bit confusing :blink: ...

welcome_mail.PNG

Share this post


Link to post
Share on other sites
Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...

×
×
  • Create New...