tek-hut Posted November 30, 2017 Report Share Posted November 30, 2017 I've got a very basic setup w/ a Vodia pbx and a handful of extensions. A particular user is wanting to monitor incoming calls to another extension, and be able to pick them up. I configured the permissions on the PBX and have messed with a few settings on the phone buttons... I have call monitoring setup for a button, which shows incoming calls but gives me no functionality to pick them up... I then tried a second button w/ star code *87extension, which they can pick up the incoming call then.. but it's 1 way audio. The person calling in cannot hear the person who picks up the call, but the person who picks up the call can hear the caller. Thanks in advance. Quote Link to comment Share on other sites More sharing options...
Support Posted November 30, 2017 Report Share Posted November 30, 2017 Did you try the option call pick up option from this link https://vodia.com/documentation/starcodes_transferringcalls ?? Quote Link to comment Share on other sites More sharing options...
tek-hut Posted November 30, 2017 Author Report Share Posted November 30, 2017 Yes, and it works but its 1 way audio. Quote Link to comment Share on other sites More sharing options...
Support Posted November 30, 2017 Report Share Posted November 30, 2017 Hi, Then that is a different issue. Your network has to be checked for that and this page https://vodia.com/doc/onewayaudio Quote Link to comment Share on other sites More sharing options...
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