gifti Posted December 1, 2017 Report Share Posted December 1, 2017 Hello, when I save the usr_portal.htm template without any changes, the site is not reachable (customising impossible!!!) ... <html><head> <title>Error</title> </head><body> <h1>File usr_portal.htm not found.</h1> <b></b> <p>Please ask your system administrator to check the log file.</p> </body></html> the address book only searches in the first 1000 entrys I can't dial from the home screen with my deskphone ... only webrtc (no ask for the phone - Do you want to make the call? ) acd live calls shows only the first live call in a queue ... acd shows no logged in agents (after the first call of the day is happend, the pie charts are visable ... but we need a list of current logged in agents) acd shows no missed calls Quote Link to comment Share on other sites More sharing options...
Support Posted December 1, 2017 Report Share Posted December 1, 2017 Hi, Which version are you trying this on? There have been a lot of improvements on the 59.1 version for this. Quote Link to comment Share on other sites More sharing options...
gifti Posted December 2, 2017 Author Report Share Posted December 2, 2017 59.1? Do you mean that? I like the new interface, bootstrap, xhr, websocket, responsive design and all the things. But I have to customise it for our desktop agents. They need one view with queued, running and missed agent group calls and they want to know who is logged in. Quote Link to comment Share on other sites More sharing options...
Support Posted December 2, 2017 Report Share Posted December 2, 2017 Hi, Yes we meant 59.1. But please only test that out on your test machine as there are a lot a improvements still to be done on this version. But the real power of the user portal can be seen there. Even includes graphical bar pie charts. Quote Link to comment Share on other sites More sharing options...
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