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Azhar Masood

Freshbook Integration with Billing module

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Hi all,

I want some help regarding billing module. I'm trying to integrate Freshbooks API using the documentation provided by Vodia. But some how when I test the configuration there is no message on Vodia and no invoice on my Freshbooks as well.

I've tested the setup with both Classic version of API and oAuth as well.

On oAuth the url provided in Vodia Documentation to get approval never takes me to my freshbooks and it never gets Authenticated. 

Please help.

 

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You might want to skip this and move on to Stripe - we can provide you a beta image (what OS) to try out the new stripe integration. With this the PBX will automatically charge the customer at the end of the month and when the trunk balance falls below a definable value.

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What can we do to make it work with FreshBooks, currently our accounting in on FreshBooks and its not possible for us to move to Stripe. 

Meanwhile can you provide us trail beta license so we can test it.

Thank you

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The easiest would be to give us a login to your system on HTTP(S) in a private message or support ticket so that we can take a look what is wrong.

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On 1/29/2019 at 10:24 PM, Vodia PBX said:

You might want to skip this and move on to Stripe - we can provide you a beta image (what OS) to try out the new stripe integration. With this the PBX will automatically charge the customer at the end of the month and when the trunk balance falls below a definable value.

Hi, we are running version 62.1 and have got our test Stripe public and private keys entered under the Stripe tab in billing. We have setup a billing plan as well. How would we go on from here to generate a test invoice? Can we generate an invoice manually when we need to or do we wait until the end of the month for the platform to generate an invoice? Is the same billing plan used for all domains or do we have an option of choosing which plan we want to assign to what domain?

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You can generate the test invoice in the admin edit domain view (where you would set limits on how many account that domain can have). There you can also assign what plan to use. 

There is still the issue that the PBX needs at least a day of history to calculate use data. However fixed cost will be billed immediately. Also if you make a few calls, the cost for those calls will also show up on the invoice.

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We have the billing plans defined and the domains have a plan assigned to them. When we are in the "edit domain" page where you can select what plan to assign, there is a field called "Billing email address". I have tried inputting a valid email address in that section multiple times but every time I click Save and reload the page again, the email address is not saved on the form. 

Also in the "Billing Settings" of the domain, when we input the billing address and click save, the info is not saved. We are based in Australia but we even tried using a US address to see if that would work but the form goes blank after a reload.

So when we click "Test" on "edit domain" page, we do not get an invoice, nothing happens when we click it.

 

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Hi Suri,

 

We agree about the first part of the message and agree with it. 

Where exactly do you find the  "Billing Settings" of the domain setting so that we can reproduce that as well? Just tell us the URL of the PBX GUI.

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Hello,

The "Billing Settings" option is under "Advanced" tab once we are in a domain. On "Billing settings", there are 3 tabs "Address", "Card" and "Auto Refill".  The url is:

https://pbx_url/dom_billing.htm

About the first part, did you mean that is a known bug which is to be fixed soon?

Thank you

 

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These are the multi tenant client settings, they are essentially a front end to the stripe settings for this client. The auto refill setting is used for prepaid termination cost (like a calling card), so that the client keeps a certain amount for calls in the account.

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Okay. We are trying to simulate a multi tenant system at the moment so we were looking to see how this setting worked. The problem is that the data we entered in the fields would not save on the system. Unless it is meant to look like there is no data saved even though there is. 

Apart from this, when you said 

On 3/15/2019 at 6:53 AM, Support said:

We agree about the first part of the message and agree with it. 

does this mean the system being unable to generate an invoice is a bug that is to be fixed soon? We are still unable to generate a test invoice from the "Test" button that is in the "Edit Domain" page.

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