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Calls not being recorded in the Hunt Group from General Settings


chrispopp

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"So I created a hunt group, and the phone number goes directly to it. I have also set under general settings that all calls should be recorded.

 

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But incoming calls do not get recorded if they go directly to a hunt group. Turning on the feature "Record incoming calls to hunt group" works. It makes much more sense that the General Settings should override this feature. As it used to...

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