Jump to content

Auto Attendant not recognizes a FAX


antonello
 Share

Recommended Posts

We have tested the pbxnsip with our voip platform.

 

We have configured the AA in order to recognizes the FAX and redirect it to account.

 

Now, the account is a sip Telephone (for test).... but not rings.

 

nothing ... not works.

 

Did you turn "inband detection" on (system settings)? See http://wiki.pbxnsip.com/index.php/Overall_...gs#SIP_Settings. You should see something like "[6] Received DTMF F" in the log file.

Link to comment
Share on other sites

Did you turn "inband detection" on (system settings)? See http://wiki.pbxnsip.com/index.php/Overall_...gs#SIP_Settings. You should see something like "[6] Received DTMF F" in the log file.

 

 

Hi,

 

I told my colleague Giorgio ( Gunny ) had already opened a topic for this problem.

He is still waiting for answers because it seems that does not work.

 

This feature is very important to choose the product and sell it to our customers. :-)

 

this is the topic link:

http://forum.pbxnsip.com/index.php?showtopic=1520

 

best regards

Antonello

Link to comment
Share on other sites

I told my colleague Giorgio ( Gunny ) had already opened a topic for this problem.

He is still waiting for answers because it seems that does not work.

 

This feature is very important to choose the product and sell it to our customers. :-)

 

this is the topic link:

http://forum.pbxnsip.com/index.php?showtopic=1520

 

We did take a first look into it, but could not identify the problem. But it is not forgotten...

Link to comment
Share on other sites

TOC TOC ... there is someone ?

 

Well, as said - the FAX recognition did work in our test environment. To me it looks more like a problem with the environment. Maybe the PSTN gateway does signal out of band, and then the PBX does not analyze FAX tones any more. Maybe try turning RFC2833 DTMF off on the gateway and tell the PBX to perform inband detection (admin/settings). And also set the codec preference to prefer ulaw, maybe there is a problem with alaw.

 

If that works we can find out what we can do to use the out of band-detection cabability of the gateway to save CPU power.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

 Share

×
×
  • Create New...