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no PVA announcement when own cellphone calls extension

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Im having some troubles with cell phone integrations in Vodia (running Version: 63.0.1).

When the cellphone 316XXXXXXXX calls the own extension 3188XXXXXXX the PVA should be provided but this is not the case in my system.

I checked the trunk, Dialplan, Camp offer, Voicemail and extension settings but I cant find the cause.

I also checked the logs when the cellphone calls the extension see below:

Attendant: +316XXXXXXXX is calling its own extension 401@ABC.DEF.GHI. Provide PVA


Did anyone have the same problem? And fixed it?

Hope someone could help me.


Best regards,



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