impiantitel Posted June 6, 2019 Report Share Posted June 6, 2019 hi, I have activated for testing an installation on Windows 32 bit, I have problems of instability and especially the timeout system times are often not read correctly. Sometimes it is enough to restart the Vodia service and apparently everything is fine. Are these problems known? Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted June 7, 2019 Report Share Posted June 7, 2019 What Windows edition is this? This should be working fine. Quote Link to comment Share on other sites More sharing options...
impiantitel Posted June 7, 2019 Author Report Share Posted June 7, 2019 Windows 10 PRO Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted June 9, 2019 Report Share Posted June 9, 2019 Can you be more specific with timeout problems? Are other services working fine on this installation? If the system stable? Quote Link to comment Share on other sites More sharing options...
impiantitel Posted June 9, 2019 Author Report Share Posted June 9, 2019 the system is stable, some issues: - system timeouts are not always read out - even if you enable pcap capture, the file is not always created etc. Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted June 9, 2019 Report Share Posted June 9, 2019 OK lets focus on "system timeouts are not always read out" - can you further explain or make an example? Quote Link to comment Share on other sites More sharing options...
impiantitel Posted June 9, 2019 Author Report Share Posted June 9, 2019 for example, the timeout ring of the call ring is sometimes read as the system timeout ring (Maximum ring duration (s)) and sometimes as the timeout ring set for extensions (Time until the mailbox picks up) Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted June 10, 2019 Report Share Posted June 10, 2019 I don't think this has anything to do with the stability of the operating system. E.g. if you can log in to the PBX and navigate through the web interface the PBX service is running. The various timeouts can be confusing. The global setting how long a phone can physically ring is on a different (lower) layer of the PBX than e.g. the ring duration in the hunt group. If you are setting very big values, then you might experience weird behavior - keep in mind that the phone itself might have another timeout for the maximum ring duration. Quote Link to comment Share on other sites More sharing options...
impiantitel Posted June 10, 2019 Author Report Share Posted June 10, 2019 hi, of course, I have considered the internal timeout of the phone, I have considered the timeouts that I wrote above, and under equal conditions timeouts are not always read in the same way. Sometimes it's enough to restart the Vodia service that everything seems to be fine. Can a question, between a phone supplied by Vodia and one supplied by hand, change the reactions to the System timeouts mentioned? Damiano Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted June 10, 2019 Report Share Posted June 10, 2019 The thing is - it should never be necessary to restart the PBX service, except for software updates. The PBX is considered a 24/7 service, it must always work. Usually that is the case, also in Windows. Most installations use Windows 64, but 32 bit should make no difference except for very large installations where the memory gets more than a GB. Are there any other timeouts affected? For example, does a service flag change its state automatically? All those timeouts are processed by the same underlying timeout mechanism - so if the service flags change than the overall timeout mechanism must be okay and there must be another problem with the specific timeout, usually a problem with the setup or, who knows, the firewall. Quote Link to comment Share on other sites More sharing options...
impiantitel Posted June 10, 2019 Author Report Share Posted June 10, 2019 hi, The biggest problem is the timing I wrote above on the 2 ring timeouts. I'm doing some tests so I could format Vodia, reinstall it from scratch and I detect those problems. You can test it yourself with phones supplied by Vodia and manually recorded phones and do some tests. Then if the problem is only 32bit or even 64bit I can't tell you. I'm just going to follow up on a problem I've encountered. Damiano Quote Link to comment Share on other sites More sharing options...
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