dtasia Posted July 17, 2019 Report Share Posted July 17, 2019 we have set up a new system and have downloaded the license, added it to the required field and saved. Nothing happens and it shows unlicensed. On checking the logfile we see the following? 12:20:03.590 GENE: Received geo location AU [5] 12:31:56.766 GENE: License: Activate license with code 5WERW52YXG1H [0] 12:31:57.872 GENE: License: The license 5WERW52YXG1H does not cover version 62.0 what does the above mean that the license does not cover version 62.0? Quote Link to comment Share on other sites More sharing options...
Support Posted July 17, 2019 Report Share Posted July 17, 2019 Was this the new PBX that you downloaded? What version was that? Also, we see that it's a test license you can always go get a new one form out portal if needed. Quote Link to comment Share on other sites More sharing options...
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