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ataraxie

Fax To Mail

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Hello.
I can't get FAX to mail.
My ipbx sends me many emails but no faxes.
With each try I increase the mailbox by an empty message.
Is there a particular trick or configuration?

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It seems that you have a license with the Fax-to-mail feature enabled. Do you hear the FAX CNG tone when you call the mailbox? The gateway that you are using must support the T.38 protocol. If that all does not help, please generate a PCAP for this extension and open a trouble ticket.

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Yes - T.38 is almost as complicated as SIP... That is why it makes sense to generate a PCAP trace for this and take a look,

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