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Rameshkumar

Agent Group Send daily CDR report

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Hi, I'm using Vodia version 63.0.5. In Agent group option "Send daily CDR report at (24 hour format, 15 minute intervals)" I defined time to send at 12:30 but it's not sending. I tried different time like 12:00, 12:30, 12:45 but none of them worked. If I click on Try above I receive CDR at the same time. Please advise

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Thanks for bringing this to our attention. We will update this thread with more information about this ASAP.

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Hi, yes email part is working good. System generate email at midnight. only this part "Send daily CDR report at (24 hour format, 15 minute intervals)" is not working.

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We experienced this issue also. 

We found that leaving this field blank was the solution. The pbx will then send the agent group email at midnight 

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Oh what did you put into the field? Maybe there was something the backend did not understand which would explain why the email never went out...

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