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Registration Fails after IP Changes.

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Hi every single month when my customer IP changes, i need to manually add it to the firewall to be able to manage the registration of the device.

Does this make sense for you? (I know the PBX of the clients (Grandstream) is behind a NAT)

166.172.190.139/32        Blocked (SIP/UDP)    REGISTER 4300@sss.server.net    146 sec
166.172.190.139:46704    Enabled (SIP/UDP)    REGISTER 4300@sss.server.net    18 sec

I have set the maximun counts/numbers in settings under access in vodia, but nothing changes, vodia keeps blocking the registration, until i add the whitelist.

I also suspect a bad password, but, is mostly unliked it.  But i will check, soon i have access to customers PBX

Meanwhile i posted it.

 

Thank You

 

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Which version of the PBX are you on? Because on the latest version (63.1) we've made the PBX lot smarter about this.

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Hi

Im applying this to the maintenance, but only gives me:  Software update failed.

In a moment gave me 2 of 4 and then back to Software update failed. and keeps there.

Im using this url instead of any from the list withing vodia: http://portal.vodia.com/downloads/pbx/version-63.1.xml

I also tried: https://doc.vodia.com/releasenotes631 following pattern bellow.

Version Release Notes Date  
63.0 https://doc.vodia.com/releasenotes630 7/12/2019
62.0 https://doc.vodia.com/releasenotes620 11/9/2018
61.0 https://doc.vodia.com/releasenotes610 7/13/2018

Perhaps im doing something wrong?  Should i manually download / rename files inside the folders?

Thank You

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Neither of this two files seems to be found either:

<file name="pbxctrl.exe" type="executable" build="Apr 18 2019" os="Win32" hash="" link="http://portal.vodia.com/downloads/pbx/win32/pbxctrl-v63.1-32.exe" rename="pbxctrl-old"/>
 
<file name="pbxctrl.exe" type="executable" build="Apr 18 2019" os="Win64" hash="" link="http://portal.vodia.com/downloads/pbx/win64/pbxctrl-v63.1-64.exe" rename="pbxctrl-old"/>

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Thank You, for the info.

And how about the upgrade to 63.1 ? i havent been unable to achieve this either ;) in fact, i ended up corrupting it, needing to restore the whole system to get it back to the prev. day.

Any help, greatly appreciated.

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Not sure how the update ink would corrupt your system. It will either go through or it won't.

Please let us know from the webclient Admin level 9 logs what error is it giving you when upgrading fails.

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Hi !

It wasnt the line given to me with the url.  But the click on the 630.xml i press that sent the vodia to a prev. downgrade that seemed never allowed to recover from there ( as i said, i ended up corrupting it :)  )  But its now working as the prev. day before that.

I will try to apply the upgrade late tonite again.  And keep you posted.

But, if i want to manually download the .exe, wont find the page etc.. (or is it supposed to behave this way for security perhaps? not allowing external direct access?)

Example:

http://portal.vodia.com/downloads/pbx/win32/pbxctrl-v63.1-32.exe

http://portal.vodia.com/downloads/pbx/win64/pbxctrl-v63.1-64.exe

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Hi again,

Do i need to place the .DAT in here?:

The .EXE gives me a 404 error.

Software Update

Please enter the URL for a software update XML file in the URL below. During the update and after that update you can continue using the system. Note that after the software update that updated the PBX software itself, you have to restart the PBX or schedule a reboot. Loading voice prompts do not require a restart of the PBX.

URL:   Save

 

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Hi

The upgrade didnt worked, VodiaPBX could not start the service.

I needed to rollback a copy of the full folder made before upgraded with the above file.

In windows this is what the evern handler shows under application:

Faulting application name: pbxctrl.exe, version: 0.0.0.0, time stamp: 0x5dcad419
Faulting module name: opus.dll, version: 6.3.9600.19478, time stamp: 0x5d6aa558
Exception code: 0xc0000135
Fault offset: 0x00000000000ecf30
Faulting process id: 0x4a8
Faulting application start time: 0x01d59962780d2ed1
Faulting application path: C:\Program Files\Vodia Networks\Vodia PBX\pbxctrl.exe
Faulting module path: opus.dll
Report Id: b5c344c3-0555-11ea-80d3-e919d057acdd
Faulting package full name: 
Faulting package-relative application ID: 

And under system:

Faulting application name: pbxctrl.exe, version: 0.0.0.0, time stamp: 0x5dcad419
Faulting module name: opus.dll, version: 6.3.9600.19478, time stamp: 0x5d6aa558
Exception code: 0xc0000135
Fault offset: 0x00000000000ecf30
Faulting process id: 0x4a8
Faulting application start time: 0x01d59962780d2ed1
Faulting application path: C:\Program Files\Vodia Networks\Vodia PBX\pbxctrl.exe
Faulting module path: opus.dll
Report Id: b5c344c3-0555-11ea-80d3-e919d057acdd
Faulting package full name: 
Faulting package-relative application ID: 

 

I wont be able to give you the logs, since the current running system, is back as the previous one running OKAY

Hope this helps.

 

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Obviously the opus.dll is missing. After all, this is not a release just a daily build. The opus.dll is not public available yet.

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oh okay..

I just followed the directions for the upgrade.. ;)

So, i will stay with the current version running until??? new notice, or until appears in the upgrade list of versions then?

Like a 64.0 ??

Version Release Notes Date  
63.0 https://doc.vodia.com/releasenotes630 7/12/2019  
62.0 https://doc.vodia.com/releasenotes620 11/9/2018  
61.0 https://doc.vodia.com/releasenotes610 7/13/2018

 

Thank You

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We are planning to release 64.0 today or at least in the next few days if anything goes wrong. So it might be worth waiting a little bit.

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