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CO Lines on incoming calls


Parks
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We just cut over a few companies to this platform and have CO lines setup for them as they are doctor offices and need things simple and as close to the way they are use to things as possible. We unfortunately don't have the incoming calls showing on the co lines. We originally got support when we couldn't get incoming calls and were told to have all trunks as outbound only. This seems to be our problem but need it resolved and working properly ASAP.

 

Thanks

Scott

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We just cut over a few companies to this platform and have CO lines setup for them as they are doctor offices and need things simple and as close to the way they are use to things as possible. We unfortunately don't have the incoming calls showing on the co lines. We originally got support when we couldn't get incoming calls and were told to have all trunks as outbound only. This seems to be our problem but need it resolved and working properly ASAP.

 

Oh, so you are using multiple domains on the system? I assume that the inbound traffic does not have the domain name in the request?

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