dtasia Posted December 2, 2019 Report Posted December 2, 2019 we have moved client to version 64.0 and find that when they dial ext to ext or dial out the caller cannot hear the dial tone? the far end gets ring tone and can answer the call. Any suggestions on the issue? Quote
Vodia PBX Posted December 2, 2019 Report Posted December 2, 2019 Is this limited to snom phones or does it also affect other brands? Is there two-way audio after the connection? Quote
dtasia Posted December 5, 2019 Author Report Posted December 5, 2019 We only have snom handsets connected and there is two way audio when connected. Quote
Vodia PBX Posted December 5, 2019 Report Posted December 5, 2019 A reason could be that the ringback WAV file went missing for whatever reason or a country for the tones was selected that is not present on the system. I assume that calling e.g. the mailbox works fine? Quote
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