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dtasia

No Ringtone when dialling with snom

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we have moved client to version 64.0 and find that when they dial ext to ext or dial out the caller cannot hear the dial tone? the far end gets ring tone and can answer the call. Any suggestions on the issue?

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A reason could be that the ringback WAV file went missing for whatever reason or a country for the tones was selected that is not present on the system. I assume that calling e.g. the mailbox works fine?

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