Bimpens Posted November 8, 2008 Report Share Posted November 8, 2008 Downloaded and installed on a fresh installed and upgraded osx 10.5.5 on a powermac dual G4 The installation fails with a message "run post install script for pbx-mac" It seems not all files are in the right location. The log in console is attached. 8/11/08 14:32:48 Installer[314] @(#)PROGRAM:Install PROJECT:Install-384.1 8/11/08 14:32:48 Installer[314] @(#)PROGRAM:Installer PROJECT:Installer-281 8/11/08 14:32:48 Installer[314] Hardware: PowerMac3,6 @ 1.00 GHz (x 2), 1280 MB RAM 8/11/08 14:32:48 Installer[314] Running OS Build: Mac OS X 10.5.5 (9F33) 8/11/08 14:32:48 Installer[314] pbx-mac Installation Log 8/11/08 14:32:48 Installer[314] Opened from: /Users/bruno/Downloads/pbx-mac.pkg 8/11/08 14:32:50 installdb[316] Opened receipt database on '/' with schema 17. 8/11/08 14:32:52 Installer[314] <ZeroSliderSplitView: 0x7824e0>: the delegate <TargetSelectPage: 0x719570> was sent -splitView:resizeSubviewsWithOldSize: and left the subview frames in an inconsistent state: 8/11/08 14:32:52 Installer[314] Split view bounds: {{0, 0}, {402, 104}} 8/11/08 14:32:52 Installer[314] Subview frame: {{0, 0}, {0, 32}} 8/11/08 14:32:52 Installer[314] Subview frame: {{0, 0}, {402, 104}} 8/11/08 14:32:52 Installer[314] The outer edges of the subview frames are supposed to line up with the split view's bounds' edges. NSSplitView is working around the problem, perhaps at the cost of more redrawing. (This message is only logged once per NSSplitView.) 8/11/08 14:33:08 Installer[314] ================================================================================ 8/11/08 14:33:08 Installer[314] User picked Standard Install 8/11/08 14:33:08 Installer[314] Choices selected for installation: 8/11/08 14:33:08 Installer[314] Installeer: "pbx-mac" 8/11/08 14:33:08 Installer[314] ================================================================================ 8/11/08 14:33:08 installdb[323] Opened receipt database on '/' with schema 17. 8/11/08 14:33:08 Installer[314] Preparing volume "TestMAC" for installation 8/11/08 14:33:08 Installer[314] Configuring volume "TestMAC" 8/11/08 14:33:09 Installer[314] Free space on "TestMAC": 43,7 GB (46921138176 bytes). 8/11/08 14:33:09 Installer[314] Create temporary directory "/private/tmp/pbx-mac.pkg.314O7eyP3" 8/11/08 14:33:09 Installer[314] Processing pbx-mac: 8/11/08 14:33:09 Installer[314] Determining files to install 8/11/08 14:33:09 Installer[314] Configuring deferred files 8/11/08 14:33:09 Installer[314] Assembling temporary receipt 8/11/08 14:33:10 Installer[314] Performing pre-extraction actions 8/11/08 14:33:10 Installer[314] Creating destination path 8/11/08 14:33:10 Installer[314] Validating package payload 8/11/08 14:33:10 Installer[314] Starting file extraction 8/11/08 14:33:12 Installer[314] run postinstall script for pbx-mac 8/11/08 14:33:12 runner[320] postinstall[326]: PBX Executable: pbxctrl-darwin9.0-3.0.1.3023 8/11/08 14:33:12 runner[320] postinstall[326]: 8/11/08 14:33:13 runner[320] postinstall[326]: Stopping the PBX Service 8/11/08 14:33:13 runner[320] postinstall[326]: 8/11/08 14:33:13 runner[320] postinstall[326]: No matching processes were found 8/11/08 14:33:13 runner[320] postinstall[326]: 8/11/08 14:33:13 runner[320] postinstall[326]: Starting the PBX Service 8/11/08 14:33:13 runner[320] postinstall[326]: 8/11/08 14:33:13 runner[320] postinstall[326]: Changing to directory /Library/pbxnsip 8/11/08 14:33:13 runner[320] postinstall[326]: /Library/StartupItems/PBX/PBX: line 9: ./pbxctrl-darwin9.0/pbxctrl-darwin9.0-3.0.1.3023: Not a directory 8/11/08 14:33:13 runner[320] postinstall[326]: 8/11/08 14:33:13 Installer[314] Install failed: De volgende installatiestap is mislukt: run postinstall script for pbx-mac. Neem contact op met de fabrikant van de software. 8/11/08 14:33:13 Installer[314] IFDInstallController 757BB0 state = 7 8/11/08 14:33:13 Installer[314] Displaying 'Install Failed' UI. 8/11/08 14:33:13 Installer[314] 'Install Failed' UI displayed message:'De volgende installatiestap is mislukt: run postinstall script for pbx-mac. Neem contact op met de fabrikant van de software.'. 8/11/08 14:33:13 Installer[314] De volgende installatiestap is mislukt: run postinstall script for pbx-mac. Neem contact op met de fabrikant van de software. Quote Link to comment Share on other sites More sharing options...
Bimpens Posted November 8, 2008 Author Report Share Posted November 8, 2008 manually running ./pbxctrl-darwin9.0-3.0.1.3023 results in this -bash: ./pbxctrl-darwin9.0-3.0.1.3023: Bad CPU type in executable so I assumenow during compilation G4's or dual G4 was forgotten. Quote Link to comment Share on other sites More sharing options...
Pradeep Posted November 9, 2008 Report Share Posted November 9, 2008 manually running ./pbxctrl-darwin9.0-3.0.1.3023 results in this -bash: ./pbxctrl-darwin9.0-3.0.1.3023: Bad CPU type in executable so I assumenow during compilation G4's or dual G4 was forgotten. It is not forgotten. Currently, we support only Intel based CPUs Quote Link to comment Share on other sites More sharing options...
Bimpens Posted November 9, 2008 Author Report Share Posted November 9, 2008 Nice to know but I didn't see it mentioned anywhere. A message like "not supported on powerpc" in the installer would be a lot easier to handle. Now I will have to test on a production machine. I'll go for Linux for the time being but the final install will have to go on a customers mac. Quote Link to comment Share on other sites More sharing options...
natedev Posted November 21, 2008 Report Share Posted November 21, 2008 I'm using an Intel-based MacBook Pro on 10.5.5 and am getting the "The following install step failed: run postinstall script for pbx-mac. Contact the software manufacturer for assistance." Here's my log: Nov 19 20:08:18 MacBook /System/Library/CoreServices/Installer.app/Contents/MacOS/Installer[12003]: vm_allocate: 0, 0x5800000 - 0x25800000 Nov 19 20:08:18 MacBook /System/Library/CoreServices/Installer.app/Contents/MacOS/Installer[12003]: vm_protect: 0 Nov 19 20:08:18 MacBook Installer[12003]: @(#)PROGRAM:Install PROJECT:Install-384.1 Nov 19 20:08:18 MacBook Installer[12003]: @(#)PROGRAM:Installer PROJECT:Installer-281 Nov 19 20:08:18 MacBook Installer[12003]: Hardware: MacBookPro2,1 @ 2.33 GHz (x 2), 2048 MB RAM Nov 19 20:08:18 MacBook Installer[12003]: Running OS Build: Mac OS X 10.5.5 (9F33) Nov 19 20:08:18 MacBook Installer[12003]: Env: PATH=/usr/bin:/bin:/usr/sbin:/sbin Nov 19 20:08:18 MacBook Installer[12003]: Env: TMPDIR=/var/folders/z+/z+XE6sf6GjiuJ3WVU4farU+++TI/-Tmp-/ Nov 19 20:08:18 MacBook Installer[12003]: Env: SHELL=/bin/bash Nov 19 20:08:18 MacBook Installer[12003]: Env: HOME=/Users/foobar Nov 19 20:08:18 MacBook Installer[12003]: Env: USER=foobar Nov 19 20:08:18 MacBook Installer[12003]: Env: LOGNAME=foobar Nov 19 20:08:18 MacBook Installer[12003]: Env: DISPLAY=/tmp/launch-tnMmOY/:0 Nov 19 20:08:18 MacBook Installer[12003]: Env: SSH_AUTH_SOCK=/tmp/launch-EnD1mW/Listeners Nov 19 20:08:18 MacBook Installer[12003]: Env: Apple_PubSub_Socket_Render=/tmp/launch-0HWLN8/Render Nov 19 20:08:18 MacBook Installer[12003]: Env: __CF_USER_TEXT_ENCODING=0x1F5:0:0 Nov 19 20:08:18 MacBook Installer[12003]: Env: SECURITYSESSIONID=696a10 Nov 19 20:08:18 MacBook Installer[12003]: Env: COMMAND_MODE=unix2003 Nov 19 20:08:18 MacBook Installer[12003]: pbx-mac Installation Log Nov 19 20:08:18 MacBook Installer[12003]: Opened from: /Users/foobar/Downloads/pbx-mac.pkg Nov 19 20:08:20 MacBook installdb[12005]: started (uid 96) Nov 19 20:08:20 MacBook installdb[12005]: Opened receipt database on '/' with schema 17. Nov 19 20:08:26 MacBook installdb[12005]: done. (0.007u + 0.007s) Nov 19 20:08:35 MacBook runner[12006]: Administrator authorization granted. Nov 19 20:08:35 MacBook Installer[12003]: ================================================================================ Nov 19 20:08:35 MacBook Installer[12003]: User picked Standard Install Nov 19 20:08:35 MacBook Installer[12003]: Choices selected for installation: Nov 19 20:08:35 MacBook Installer[12003]: Install: "pbx-mac" Nov 19 20:08:35 MacBook Installer[12003]: pbx-mac.pkg : com.pbxnsip.pbxmac.applications.pkg : 1.0.0.1.0 Nov 19 20:08:35 MacBook Installer[12003]: ================================================================================ Nov 19 20:08:35 MacBook Installer[12003]: It took 0.00 seconds to summarize the package selections. Nov 19 20:08:35 MacBook Installer[12003]: -[iFPKGDerivedDocument sortedPackageLocations]: result = (\n file://localhost\n) Nov 19 20:08:35 MacBook Installer[12003]: -[iFDInstallController(Private) _buildInstallPlan]: location = file://localhost Nov 19 20:08:35 MacBook Installer[12003]: -[iFDInstallController(Private) _buildInstallPlan]: file://localhost/Users/foobar/Downloads/pbx-mac.pkg Nov 19 20:08:35 MacBook Installer[12003]: _installNextPackage of 1 Nov 19 20:08:35 MacBook installdb[12010]: started (uid 96) Nov 19 20:08:35 MacBook installdb[12010]: Opened receipt database on '/' with schema 17. Nov 19 20:08:35 MacBook Installer[12003]: Starting installation: Nov 19 20:08:35 MacBook Installer[12003]: Preparing volume "Internal 200 GB" for installation Nov 19 20:08:35 MacBook Installer[12003]: Configuring volume "Internal 200 GB" Nov 19 20:08:36 MacBook Installer[12003]: Preparing disk for local booted install. Nov 19 20:08:36 MacBook Installer[12003]: Free space on "Internal 200 GB": 136 GB (146347622400 bytes). Nov 19 20:08:36 MacBook Installer[12003]: Create temporary directory "/private/tmp/pbx-mac.pkg.12003fV5ByP" Nov 19 20:08:36 MacBook Installer[12003]: Processing pbx-mac: Nov 19 20:08:36 MacBook Installer[12003]: Determining files to install Nov 19 20:08:36 MacBook Installer[12003]: It took 0.09 seconds to create the install plan for pbx-mac. Nov 19 20:08:36 MacBook Installer[12003]: Configuring deferred files Nov 19 20:08:36 MacBook Installer[12003]: Assembling temporary receipt Nov 19 20:08:36 MacBook Installer[12003]: Performing pre-extraction actions Nov 19 20:08:36 MacBook Installer[12003]: Creating destination path Nov 19 20:08:36 MacBook Installer[12003]: Validating package payload Nov 19 20:08:36 MacBook Installer[12003]: Starting file extraction Nov 19 20:08:36 MacBook pkgExtractor[12012]: Extracting... Nov 19 20:08:39 MacBook pkgExtractor[12012]: 185 of 185 files written in 2.61 seconds. Nov 19 20:08:39 MacBook pkgExtractor[12012]: 14448 kilobytes installed at 5.4 MB/s. Nov 19 20:08:39 MacBook Installer[12003]: run postinstall script for pbx-mac Nov 19 20:08:39 MacBook runner[12006]: postinstall[12013]: PBX Executable: pbxctrl-darwin9.0-3.0.1.3023 Nov 19 20:08:39 MacBook runner[12006]: postinstall[12013]: Nov 19 20:08:39 MacBook runner[12006]: postinstall[12013]: Stopping the PBX Service Nov 19 20:08:39 MacBook runner[12006]: postinstall[12013]: Nov 19 20:08:40 MacBook runner[12006]: postinstall[12013]: No matching processes were found Nov 19 20:08:40 MacBook runner[12006]: postinstall[12013]: Nov 19 20:08:40 MacBook runner[12006]: postinstall[12013]: Starting the PBX Service Nov 19 20:08:40 MacBook runner[12006]: postinstall[12013]: Nov 19 20:08:40 MacBook runner[12006]: postinstall[12013]: Changing to directory /Library/pbxnsip Nov 19 20:08:40 MacBook runner[12006]: postinstall[12013]: /Library/StartupItems/PBX/PBX: line 9: ./pbxctrl-darwin9.0/pbxctrl-darwin9.0-3.0.1.3023: Not a directory Nov 19 20:08:40 MacBook runner[12006]: postinstall[12013]: Nov 19 20:08:40 MacBook Installer[12003]: Install failed: The following install step failed: run postinstall script for pbx-mac. Contact the software manufacturer for assistance. Nov 19 20:08:40 MacBook Installer[12003]: IFDInstallController 857FB0 state = 7 Nov 19 20:08:40 MacBook Installer[12003]: Displaying 'Install Failed' UI. Nov 19 20:08:40 MacBook Installer[12003]: 'Install Failed' UI displayed message:'The following install step failed: run postinstall script for pbx-mac. Contact the software manufacturer for assistance.'. Nov 19 20:08:41 MacBook installdb[12010]: done. (0.004u + 0.003s) Quote Link to comment Share on other sites More sharing options...
Pradeep Posted November 21, 2008 Report Share Posted November 21, 2008 Seems like there is some issue with the post install script. I will take a look at it. Meanwhile, could you please make a backup of your pbx working directory (you can find the working directory location by going to Admin->Status page), remove the old installation manually and then reinstall the desired version?. I'm using an Intel-based MacBook Pro on 10.5.5 and am getting the "The following install step failed: run postinstall script for pbx-mac. Contact the software manufacturer for assistance." Here's my log: Nov 19 20:08:18 MacBook /System/Library/CoreServices/Installer.app/Contents/MacOS/Installer[12003]: vm_allocate: 0, 0x5800000 - 0x25800000 Nov 19 20:08:18 MacBook /System/Library/CoreServices/Installer.app/Contents/MacOS/Installer[12003]: vm_protect: 0 Nov 19 20:08:18 MacBook Installer[12003]: @(#)PROGRAM:Install PROJECT:Install-384.1 Quote Link to comment Share on other sites More sharing options...
natedev Posted November 21, 2008 Report Share Posted November 21, 2008 Seems like there is some issue with the post install script. I will take a look at it. Meanwhile, could you please make a backup of your pbx working directory (you can find the working directory location by going to Admin->Status page), remove the old installation manually and then reinstall the desired version?. Would be glad to. Should I just delete the following directories: /Library/pbxnsip /Library/StartupItems/PBX /private/var/run/pbx Is there anything else to remove? I ran into this error the first time I installed the software (which was with the latest installer). Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted November 21, 2008 Report Share Posted November 21, 2008 Always make a backup before removing something... Quote Link to comment Share on other sites More sharing options...
Pradeep Posted November 21, 2008 Report Share Posted November 21, 2008 Would be glad to. Should I just delete the following directories:/Library/pbxnsip /Library/StartupItems/PBX /private/var/run/pbx Is there anything else to remove? I ran into this error the first time I installed the software (which was with the latest installer). No, that should do it. Quote Link to comment Share on other sites More sharing options...
natedev Posted November 21, 2008 Report Share Posted November 21, 2008 Always make a backup before removing something... Definitely prudent. Still not sure if those are the folders (and only things) to remove. I'm just evaluating the product so there's nothing I really need to save (though I might hold on to the tftp folder that contains the firmware updates for my Polycoms). Quote Link to comment Share on other sites More sharing options...
natedev Posted November 21, 2008 Report Share Posted November 21, 2008 Seems like there is some issue with the post install script. I will take a look at it. Meanwhile, could you please make a backup of your pbx working directory (you can find the working directory location by going to Admin->Status page), remove the old installation manually and then reinstall the desired version? I've reinstalled. Same problem... Nov 21 13:47:44 MacBook /System/Library/CoreServices/Installer.app/Contents/MacOS/Installer[16323]: vm_allocate: 0, 0x5800000 - 0x25800000 Nov 21 13:47:44 MacBook /System/Library/CoreServices/Installer.app/Contents/MacOS/Installer[16323]: vm_protect: 0 Nov 21 13:47:44 MacBook Installer[16323]: @(#)PROGRAM:Install PROJECT:Install-384.1 Nov 21 13:47:44 MacBook Installer[16323]: @(#)PROGRAM:Installer PROJECT:Installer-281 Nov 21 13:47:44 MacBook Installer[16323]: Hardware: MacBookPro2,1 @ 2.33 GHz (x 2), 2048 MB RAM Nov 21 13:47:44 MacBook Installer[16323]: Running OS Build: Mac OS X 10.5.5 (9F33) Nov 21 13:47:44 MacBook Installer[16323]: Env: PATH=/usr/bin:/bin:/usr/sbin:/sbin Nov 21 13:47:44 MacBook Installer[16323]: Env: TMPDIR=/var/folders/z+/z+XE6sf6GjiuJ3WVU4farU+++TI/-Tmp-/ Nov 21 13:47:44 MacBook Installer[16323]: Env: SHELL=/bin/bash Nov 21 13:47:44 MacBook Installer[16323]: Env: HOME=/Users/nstuyvesant Nov 21 13:47:44 MacBook Installer[16323]: Env: USER=nstuyvesant Nov 21 13:47:44 MacBook Installer[16323]: Env: LOGNAME=nstuyvesant Nov 21 13:47:44 MacBook Installer[16323]: Env: DISPLAY=/tmp/launch-tnMmOY/:0 Nov 21 13:47:44 MacBook Installer[16323]: Env: SSH_AUTH_SOCK=/tmp/launch-EnD1mW/Listeners Nov 21 13:47:44 MacBook Installer[16323]: Env: Apple_PubSub_Socket_Render=/tmp/launch-0HWLN8/Render Nov 21 13:47:44 MacBook Installer[16323]: Env: __CF_USER_TEXT_ENCODING=0x1F5:0:0 Nov 21 13:47:44 MacBook Installer[16323]: Env: SECURITYSESSIONID=696a10 Nov 21 13:47:44 MacBook Installer[16323]: Env: COMMAND_MODE=unix2003 Nov 21 13:47:44 MacBook Installer[16323]: pbx-mac Installation Log Nov 21 13:47:44 MacBook Installer[16323]: Opened from: /Users/nstuyvesant/Downloads/pbx-mac.pkg Nov 21 13:47:46 MacBook installdb[16325]: started (uid 96) Nov 21 13:47:46 MacBook installdb[16325]: Opened receipt database on '/' with schema 17. Nov 21 13:47:50 MacBook Installer[16323]: Found receipt (full match) for (pbx-mac / com.pbxnsip.pbxmac.applications.pkg): (pbx-mac / com.pbxnsip.pbxmac.applications.pkg) Nov 21 13:47:52 MacBook installdb[16325]: done. (0.008u + 0.007s) Nov 21 13:47:59 MacBook runner[16326]: Administrator authorization granted. Nov 21 13:47:59 MacBook Installer[16323]: ================================================================================ Nov 21 13:47:59 MacBook Installer[16323]: User picked Standard Install Nov 21 13:47:59 MacBook Installer[16323]: Choices selected for installation: Nov 21 13:47:59 MacBook Installer[16323]: Upgrade: "pbx-mac" Nov 21 13:47:59 MacBook Installer[16323]: pbx-mac.pkg : com.pbxnsip.pbxmac.applications.pkg : 1.0.0.1.0 Nov 21 13:47:59 MacBook Installer[16323]: ================================================================================ Nov 21 13:47:59 MacBook Installer[16323]: It took 0.00 seconds to summarize the package selections. Nov 21 13:47:59 MacBook Installer[16323]: -[iFPKGDerivedDocument sortedPackageLocations]: result = (\n file://localhost\n) Nov 21 13:47:59 MacBook Installer[16323]: -[iFDInstallController(Private) _buildInstallPlan]: location = file://localhost Nov 21 13:47:59 MacBook Installer[16323]: -[iFDInstallController(Private) _buildInstallPlan]: file://localhost/Users/nstuyvesant/Downloads/pbx-mac.pkg Nov 21 13:47:59 MacBook Installer[16323]: _installNextPackage of 1 Nov 21 13:47:59 MacBook installdb[16327]: started (uid 96) Nov 21 13:47:59 MacBook installdb[16327]: Opened receipt database on '/' with schema 17. Nov 21 13:47:59 MacBook Installer[16323]: Found receipt (full match) for (pbx-mac / com.pbxnsip.pbxmac.applications.pkg): (pbx-mac / com.pbxnsip.pbxmac.applications.pkg) Nov 21 13:47:59 MacBook Installer[16323]: Starting installation: Nov 21 13:47:59 MacBook Installer[16323]: Preparing volume "Internal 200 GB" for installation Nov 21 13:47:59 MacBook Installer[16323]: Configuring volume "Internal 200 GB" Nov 21 13:48:00 MacBook Installer[16323]: Preparing disk for local booted install. Nov 21 13:48:00 MacBook Installer[16323]: Free space on "Internal 200 GB": 135 GB (145840824320 bytes). Nov 21 13:48:00 MacBook Installer[16323]: Create temporary directory "/private/tmp/pbx-mac.pkg.16323Bbj0uJ" Nov 21 13:48:00 MacBook Installer[16323]: Processing pbx-mac: Nov 21 13:48:00 MacBook Installer[16323]: Determining files to install Nov 21 13:48:00 MacBook Installer[16323]: It took 0.07 seconds to create the install plan for pbx-mac. Nov 21 13:48:00 MacBook Installer[16323]: Configuring deferred files Nov 21 13:48:00 MacBook Installer[16323]: Determining obsolete files Nov 21 13:48:00 MacBook Installer[16323]: Assembling temporary receipt Nov 21 13:48:00 MacBook Installer[16323]: Performing pre-extraction actions Nov 21 13:48:00 MacBook Installer[16323]: Removing obsoleted files Nov 21 13:48:00 MacBook Installer[16323]: Creating destination path Nov 21 13:48:00 MacBook Installer[16323]: Validating package payload Nov 21 13:48:00 MacBook Installer[16323]: Starting file extraction Nov 21 13:48:01 MacBook pkgExtractor[16329]: Extracting... Nov 21 13:48:02 MacBook pkgExtractor[16329]: 185 of 185 files written in 1.95 seconds. Nov 21 13:48:02 MacBook pkgExtractor[16329]: 14448 kilobytes installed at 7.2 MB/s. Nov 21 13:48:03 MacBook Installer[16323]: Performing post-extraction actions Nov 21 13:48:03 MacBook Installer[16323]: Finishing receipt Nov 21 13:48:03 MacBook Installer[16323]: run postflight script for pbx-mac Nov 21 13:48:03 MacBook runner[16326]: postflight[16331]: PBX Executable: pbxctrl-darwin9.0-3.0.1.3023 Nov 21 13:48:03 MacBook runner[16326]: postflight[16331]: Nov 21 13:48:03 MacBook runner[16326]: postflight[16331]: Stopping the PBX Service Nov 21 13:48:03 MacBook runner[16326]: postflight[16331]: Nov 21 13:48:03 MacBook runner[16326]: postflight[16331]: No matching processes were found Nov 21 13:48:03 MacBook runner[16326]: postflight[16331]: Nov 21 13:48:03 MacBook runner[16326]: postflight[16331]: Starting the PBX Service Nov 21 13:48:03 MacBook runner[16326]: postflight[16331]: Nov 21 13:48:03 MacBook runner[16326]: postflight[16331]: Changing to directory /Library/pbxnsip Nov 21 13:48:03 MacBook runner[16326]: postflight[16331]: Nov 21 13:48:03 MacBook runner[16326]: postflight[16331]: /Library/StartupItems/PBX/PBX: line 9: ./pbxctrl-darwin9.0/pbxctrl-darwin9.0-3.0.1.3023: Not a directory Nov 21 13:48:03 MacBook runner[16326]: postflight[16331]: Nov 21 13:48:03 MacBook Installer[16323]: Install failed: The following install step failed: run postflight script for pbx-mac. Contact the software manufacturer for assistance. Nov 21 13:48:03 MacBook Installer[16323]: IFDInstallController 857830 state = 7 Nov 21 13:48:03 MacBook Installer[16323]: Displaying 'Install Failed' UI. Nov 21 13:48:03 MacBook Installer[16323]: 'Install Failed' UI displayed message:'The following install step failed: run postflight script for pbx-mac. Contact the software manufacturer for assistance.'. Nov 21 13:48:05 MacBook installdb[16327]: done. (0.005u + 0.003s) Quote Link to comment Share on other sites More sharing options...
natedev Posted November 21, 2008 Report Share Posted November 21, 2008 I've reinstalled. Same problem...Nov 21 13:48:03 MacBook runner[16326]: postflight[16331]: /Library/StartupItems/PBX/PBX: line 9: ./pbxctrl-darwin9.0/pbxctrl-darwin9.0-3.0.1.3023: Not a directory Nov 21 13:48:03 MacBook runner[16326]: postflight[16331]: Nov 21 13:48:03 MacBook Installer[16323]: Install failed: The following install step failed: run postflight script for pbx-mac. Contact the software manufacturer for assistance. Looks like it's trying to treat the executable as a directory for some reason. Quote Link to comment Share on other sites More sharing options...
Pradeep Posted November 21, 2008 Report Share Posted November 21, 2008 Looks like it's trying to treat the executable as a directory for some reason. Working on it. We had some upgrade issue sometime back. I guess fixing that caused this issue. Quote Link to comment Share on other sites More sharing options...
natedev Posted November 22, 2008 Report Share Posted November 22, 2008 Working on it. We had some upgrade issue sometime back. I guess fixing that caused this issue. If I run the installer a second time without removing what was placed there the first time, it starts pbxnsip running. Some things don't work though (like voicemail). Quote Link to comment Share on other sites More sharing options...
shopcomputer Posted November 23, 2008 Report Share Posted November 23, 2008 If I run the installer a second time without removing what was placed there the first time, it starts pbxnsip running. Some things don't work though (like voicemail). Did you install the audio prompts? http://pbxnsip.com/download/audio_en_30.zip Quote Link to comment Share on other sites More sharing options...
natedev Posted November 24, 2008 Report Share Posted November 24, 2008 Did you install the audio prompts? http://pbxnsip.com/download/audio_en_30.zip Thanks - I had assumed they would be installed with pbxnsip 3.0. It would probably make sense for future versions to have an installer that allows someone to select which languages they want and then installs them into the appropriate folders (audio_en, audio_es, etc.) to reduce the number of setup steps. The Mac OS X installer still seems like a work in progress. I switched to Windows Server for our evaluation so I could get something up and running. Quote Link to comment Share on other sites More sharing options...
natedev Posted November 26, 2008 Report Share Posted November 26, 2008 Working on it. We had some upgrade issue sometime back. I guess fixing that caused this issue. Hi Pradeep, Any revelations? -Nate Quote Link to comment Share on other sites More sharing options...
pbx support Posted December 17, 2008 Report Share Posted December 17, 2008 Hi Pradeep, Any revelations? -Nate One of the issues that we had was /var/run/pbx folder disappears after the reboot. This seems to be an OS related 'feature'. So in the new release we have moved the working directory to /usr/Applications/pbx. This directory does not disappear, so the configuration stays intact. We may still have to perform couple of manual steps in this version because of the directory change. 1. Back up the /var/run/pbx folder. This backs up the current configuration. 2. Install the new version which will create /usr/Applicaitons/pbx. 3. Move the backed up folders to /usr/Applications/pbx BTW, the new version will be released anytime this week Quote Link to comment Share on other sites More sharing options...
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