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Hi,

I have install V.66 and login with an Ext user. When i choose ACD, each field are not updated, when there are calls to the ACD, what did i missing in my setup?

I can't find the "Live Calls" so my customer can se the queue status, where is this status?

Will it be possibel to pick from the queue, so my customer e.g. can pick a call there are number 3 in the queue?

 

Thanks in advance 

 

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Have you give the permission to monitor this ACD from under "Permissions" section of that Extension?

On 9/12/2020 at 10:42 AM, Henrikt said:

I can't find the "Live Calls" so my customer can see the queue status, where is this status?

You should see that "Calls in domain" section.

On 9/12/2020 at 10:42 AM, Henrikt said:

Will it be possibel to pick from the queue, so my customer e.g. can pick a call there are number 3 in the queue?

We're still working on that.

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