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inbound SMS is not working- Telnyx


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9 minutes ago, Vodia support said:

Hi, Kareem

Is the user part of an agent group? Also can you make sure the SMS ANI is set on the extension level as well. 

 

Thanks

Hi,

the user is not an agent group, SMS ANI is set in the extension as well as inbound DID for the account # (e.g 1001 xxx-xxx-xxxx)

Thanks.

 

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Thanks for the update, I was able to recieve and send SMS messages between the PBX and a smart phone. On version 66.0.7

Also is is the number in +E.164 Format in the extension SMS ANI section? 

 

Here's example log of an inbound call 

8] 16:59:01.199 Receive SMSⓘ
{"sms_id": "66d5b845-c4f5-4b49-a9b0-12dcff73a295", "direction": "inbound", "from": "+17814280365", "to": "+16177168432", "body": "Jack sparrow"}

 

Could you turn on the following log files and try an inbound text. Then post the results here.

Log webserver events Level 9

Log webclient events  Level 9

 

 

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