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Queue management - stats don't match up


RichardDCG
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Just trying to work out the queue stats.  Total calls doesn't seem to match IN/OUT/Missed

One stat I am looking at has 183 Total, with 0 IN and 0 OUT and 169 Missed.  1.6% Abandoned, 98.4% Transferred.  The Abandoned plus transferred add up to the total number of calls, what are the Missed calls (seems to be a big number)?

 

I did not log in any agents, so expected the 0 values.  

 

#Note - on 68.0.5.beta the queue stats don't display anything...

 

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