Rameshkumar Posted December 20, 2021 Report Share Posted December 20, 2021 Hi there, I've Vodia 68.0.4 version. I've integrated Microsoft team according to https://blog.vodia.com/pbx_for_teams. I'm able to call from Microsoft team to Vodia extension, it rings on the phone if registered. I'm not able to call from Vodia to Microsoft team extension. If I dial extension from vodia it goes to voicemail. Please check the attachment. I'm using extension 6001 with Microsoft team and 6002 registered on the softphone. Both extensions are set as "Team" Quote Link to comment Share on other sites More sharing options...
Rameshkumar Posted December 20, 2021 Author Report Share Posted December 20, 2021 Here how call logs looks like. Start From To Agent Trunk Duration 12/21/2021 2:00:02 AM 011 60 01 (600) 2 6002 Teams 00:07 1:58:41 AM 6002 011 60 01 6002 1:57:35 AM 6002 011 60 01 6002 1:57:22 AM 011 60 01 (600) 2 6002 Teams 00:03 1:55:58 AM 6002 011 60 01 6002 1:54:14 AM 6002 011 60 01 6002 1:54:41 AM 6002 6001 6002 00:05 1:53:50 AM 011 60 01 (600) 2 6002 Teams 00:11 1:50:01 AM 6002 011 60 01 6002 1:49:48 AM 011 60 01 (600) 2 6002 Teams 00:04 Quote Link to comment Share on other sites More sharing options...
Rameshkumar Posted December 21, 2021 Author Report Share Posted December 21, 2021 Any update on this? Quote Link to comment Share on other sites More sharing options...
Vodia Telephone System Posted December 22, 2021 Report Share Posted December 22, 2021 Can you please provide us with the logs? It's under Status->Logfile in admin mode. Click on Setup to turn off all other logs except the call log and trunk log. Then clear the logs and make the outbound call to Teams account and send us the logs. It will also be better if you could open a ticket with us regarding this issue, so that it could be better tracked. Thanks. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.