Jump to content

Setting call forward does not save


Recommended Posts

Cannot save a call forward in the Windows app or a web browser.  Cannot dial *71 in the windows app either.  The prompts are there but nothing is processed.  This is true for V68.0.10-14.  V68.0.8 (which we were on prior to 68.0.12) works.  If I manually set the forward in the PBX it is converted to E164 format.  Except for local numbers. Previously (68.0.8) it simply set the number as typed.

What do I need to do to get this to work again?  It's a regularly used process.

Link to comment
Share on other sites

I just tried that on 68.0.14... Clicked on the "redirect" button and got to the "Call Forwarding" screen. It did save my number... I tried with country code, without, both worked. Is this a problem for specific numbers? Or just any number? Does it matter which settings you are trying to save? Is this a limited extension type (e.g. hotel room)?

Link to comment
Share on other sites

5 hours ago, Vodia PBX said:

I just tried that on 68.0.14... Clicked on the "redirect" button and got to the "Call Forwarding" screen. It did save my number... I tried with country code, without, both worked. Is this a problem for specific numbers? Or just any number? Does it matter which settings you are trying to save? Is this a limited extension type (e.g. hotel room)?

What 'Redirect' button?  This is using the Windows desktop app or web page user (NOT the PBX admin access), for any number no matter what format.  This is a regular extension.  I have a lab on 68.0.14 and a production on 68.0.12 and both behave the same way.  Our Vodia distributor can replicate the same...

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

 Share

×
×
  • Create New...