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Dialing from call logs


collinsit
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Hi there, I am trying to find a way to dial out from the call logs on the Snom phones. I have a Snom 360 and a Snom 320 and they both have this issue. If a call comes in, the missed call or incoming call history shows the number of the caller. If I try to dial from the history by pressing the check mark I get a message saying that the number i've dialed is not in service. In order to dial out from my system I have to enter 9 before the number and it isn't doing this when I dial from the call logs.

 

Is there any way to prepend a digit to the number when I try to call from the phone logs.

 

Thanks for any help or suggestions.

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Hi there, I am trying to find a way to dial out from the call logs on the Snom phones. I have a Snom 360 and a Snom 320 and they both have this issue. If a call comes in, the missed call or incoming call history shows the number of the caller. If I try to dial from the history by pressing the check mark I get a message saying that the number i've dialed is not in service. In order to dial out from my system I have to enter 9 before the number and it isn't doing this when I dial from the call logs.

 

Is there any way to prepend a digit to the number when I try to call from the phone logs.

 

Thanks for any help or suggestions.

You can create a custom dial plan that will add the 9.

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