sabsd Posted November 16, 2022 Report Share Posted November 16, 2022 I have tried to duplicate the settings we use for our other services and I am missing something. I have used the following video to get halfway there as receiving from mobile phones work. Sending from vodia server isn't working. To confirm, we have incoming SMS messages incoming working to an extension. Sending or responding in SMS isn't working. Please let me know what I should check or please send video of setup with VoIPin services. Quote Link to comment Share on other sites More sharing options...
WaveVoIP Posted November 17, 2022 Report Share Posted November 17, 2022 It's most likely because you need to register your accounts / tenants at VoIP Innovations with the 10DLC registry if you haven't already. This is something all trunk providers are forcing customers to do to send sms through their network. You can read about it here: https://voipinnovations.atlassian.net/wiki/spaces/VIW/pages/2102132749/10DLC+SMS+Registration+Overview Quote Link to comment Share on other sites More sharing options...
sabsd Posted November 17, 2022 Author Report Share Posted November 17, 2022 Thank you for the response. Yes, I have several DIDs sending SMS messages registered with a company and a campaign with other services. I don't see a clear article about how to configure DIDs with any SIP trunk provider. There is only one for Bandwidth which doesn't resemble VoIPin or twilio. Quote Link to comment Share on other sites More sharing options...
Vodia support Posted November 18, 2022 Report Share Posted November 18, 2022 Hi, Sabsd Please review the following blog https://blog.vodia.com/voipinnovation_sms rule of thumb, every extension will need thier own ANI SMS, like a cell phone subscriber to send and recieve messages. Quote Link to comment Share on other sites More sharing options...
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