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DID inbound limits and methods


andrewgroup
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With an upcoming call center application we anticipate having over 200 inbound 800 numbers coming to the PBX being handled by a half dozen agent groups and hunt groups. These 800 numbers reflect local advertising in various media thoughout the country and may be moved or changed depending on marketing campaigns.

 

Do any concievable limits exist in the name field for listing these DID?

 

With so many inbound 800 nuimbers, would it be possible to craft ERE's to send different DID ranges to different Hunt or Agent Groups?

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With an upcoming call center application we anticipate having over 200 inbound 800 numbers coming to the PBX being handled by a half dozen agent groups and hunt groups. These 800 numbers reflect local advertising in various media thoughout the country and may be moved or changed depending on marketing campaigns.

 

Do any concievable limits exist in the name field for listing these DID?

 

With so many inbound 800 nuimbers, would it be possible to craft ERE's to send different DID ranges to different Hunt or Agent Groups?

 

No those lists are internally pretty efficient. The web interface listing has limits, but if you don't have thousands of names in one field it should be okay.

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