OND Posted January 26, 2023 Report Share Posted January 26, 2023 Hello. I have a customer who does not get any kind of notification that he had recovered an incoming SMS message. If he goes into the app, he can see there are new messages, but he has no idea he has new messages without checking. Is there any way to fix this? He has Vodia version 5.0.4 on a Pixel 6 Pro running the latest firmware. Vodia PBX is hosted multi-tenant version 68.0.26 hosted on Google. Thank you! Quote Link to comment Share on other sites More sharing options...
Vodia Support EU Posted January 27, 2023 Report Share Posted January 27, 2023 Hello OND, I have to ask this, has an SMTP server been set up in the PBX and has the function of the SMTP server been tested with the "Test" button (?), it is also important to know whether an e-mail address has been stored in the extension? Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted January 28, 2023 Report Share Posted January 28, 2023 This will have nothing to do with SNMP. Did you check if the app has the permission to notify the user? Quote Link to comment Share on other sites More sharing options...
OND Posted March 2, 2023 Author Report Share Posted March 2, 2023 Hello. Yes, all persmissions are on, but still no notifications of incoming SMS messages Quote Link to comment Share on other sites More sharing options...
FrederickaMckenzie Posted April 18, 2023 Report Share Posted April 18, 2023 if a user is not receiving notifications for incoming SMS messages on their Vodia PBX app, they should check notification settings on both their phone and PBX account, and update their app and firmware if necessary. Quote Link to comment Share on other sites More sharing options...
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