CRM interconnection

[ROUGE]

Hello,

 

I am a French installer who works in collaboration with Frederic PI.

 

I am contacting you because I am a file or I am being asked to connect vodia to their CRM, 3 points are asked of me :

 

Before contacting you I searched but I am blocked, I request your help to have this case

 

 

1)      pull it up from the customer file

 

I thought I sent the caller's number with “ Action URL : When a new call comes in “  :

 

Method :            POST

URL:                     https://server.com/rest/Token=xxxxxxxxxxx&message={from}

 

is this correct ? or do you have an example to share with me or another idea?

 

 

 

 

2)      The click-to-call

 

The client wants to click to call from his CRM.

 

I tried this command but I got an issues on my vodia multi-tenant:

 

Command:     

curl -v test:test GET -D - "http://irria.fr/remote_call.htm user=103@procomm.irria.fr&dest=0620481686&auth=103@procomm.irria.fr:Pbxk2002&connect=true"

 

Issue:

> GET /remote_call.htm?user=103@https://procomm.irria.fr&dest=0620481686&auth=103@https://procomm.irria.fr:Pbxk2002&connect=true HTTP/1.1

> Host: procomm.irria.fr

> Authorization: Basic dGVzdDp0ZXN0

> User-Agent: curl/7.74.0

> Accept: */*

>

 

* Mark bundle as not supporting multiuse

< HTTP/1.1 401 Unauthorized

HTTP/1.1 401 Unauthorized

* Authentication problem. Ignoring this.

< WWW-Authenticate: Basic realm="https://procomm.irria.fr"

WWW-Authenticate: Basic realm="https://procomm.irria.fr"

< Content-Type: text/plain

Content-Type: text/plain

< Content-Length: 22

Content-Length: 22

 

Can you tell me where is my mistake, please.

 

 

 

3)      The adress book mutualized

 

finally we want to have a common directory between CRM and vodia,

 

I tried to push the contacts from the CRM to vodia but I have a problem with commands.

 

Command:

curl -u test:test -D - https://irria.fr/rest/domain/procomm.irria.fr/adrbook "{"id":3827,"number":"+330553535353","mobile":"","fax":"","first":"TEST","last":"","company":""}

 

Issue:

 

[2/7]: number:+33473900707 --> <stdout>

--_curl_--number:+33473900707

curl: (3) URL using bad/illegal format or missing URL

 

 

 

 

Can you help me to settle it is 3 points that I can obtain the business.

 

Thanks,

Hello,

 

I am a French installer who works in collaboration with Frederic PI.

 

I am contacting you because I am a file or I am being asked to connect vodia to their CRM, 3 points are asked of me :

 

Before contacting you I searched but I am blocked, I request your help to have this case

 

 

1)      pull it up from the customer file

 

I thought I sent the caller's number with “ Action URL : When a new call comes in “  :

 

Method :            POST

URL:                     https://server.com/rest/Token=xxxxxxxxxxx&message={from}

 

is this correct ? or do you have an example to share with me or another idea?

 

 

 

 

2)      The click-to-call

 

The client wants to click to call from his CRM.

 

I tried this command but I got an issues on my vodia multi-tenant:

 

Command:     

curl -v test:test GET -D - "http://irria.fr/remote_call.htm user=103@procomm.irria.fr&dest=0620481686&auth=103@procomm.irria.fr:Pbxk2002&connect=true"

 

Issue:

> GET /remote_call.htm?user=103@https://procomm.irria.fr&dest=0620481686&auth=103@https://procomm.irria.fr:Pbxk2002&connect=true HTTP/1.1

> Host: procomm.irria.fr

> Authorization: Basic dGVzdDp0ZXN0

> User-Agent: curl/7.74.0

> Accept: */*

>

 

* Mark bundle as not supporting multiuse

< HTTP/1.1 401 Unauthorized

HTTP/1.1 401 Unauthorized

* Authentication problem. Ignoring this.

< WWW-Authenticate: Basic realm="https://procomm.irria.fr"

WWW-Authenticate: Basic realm="https://procomm.irria.fr"

< Content-Type: text/plain

Content-Type: text/plain

< Content-Length: 22

Content-Length: 22

 

Can you tell me where is my mistake, please.

 

 

 

3)      The adress book mutualized

 

finally we want to have a common directory between CRM and vodia,

 

I tried to push the contacts from the CRM to vodia but I have a problem with commands.

 

Command:

curl -u test:test -D - https://irria.fr/rest/domain/procomm.irria.fr/adrbook "{"id":3827,"number":"+330553535353","mobile":"","fax":"","first":"TEST","last":"","company":""}

 

Issue:

 

[2/7]: number:+33473900707 --> <stdout>

--_curl_--number:+33473900707

curl: (3) URL using bad/illegal format or missing URL

 

 

 

 

Can you help me to settle it is 3 points that I can obtain the business.

 

Thanks,