Jump to content

Voip app not ringing on android mobile phones


Recommended Posts

Hi All,

Is anyone else experiencing issues with the Vodia app on Android phones.  We experience times where the app wont ring on the mobile phone so the user has no idea that there is call being presented.  We have other times where a call is presented to a desk phone and to the same extension number via the Vodia app, the call is answered on the desk phone however the next time the user unlocks their mobile the exact same call is presented and starts ringing the phone, the only way to stop the ringing is to answer the phone and obviously there is no one there.  

We dont have these issues on iphones.

Current release on the Vodia server is 68.0.24

The issue occurs if the mobile is being used on wifi or LTE

Looking for help and suggestions on how to fix the issue

Link to comment
Share on other sites

  • 3 weeks later...

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Create New...