natedev Posted January 7, 2009 Report Share Posted January 7, 2009 Since upgrading to 3.1.x, I've noticed that I get the following options when I call in through a trunk that specifies the auto-attendant as the recipient... To place an outbound call, press 1. To go to your mailbox, press 2. To go to the auto-attendant, press 3. I just want it to go straight to the auto-attendant like before. Any ideas on how to disable this feature? Thanks in advance, Nate Quote Link to comment Share on other sites More sharing options...
pbx support Posted January 7, 2009 Report Share Posted January 7, 2009 Since upgrading to 3.1.x, I've noticed that I get the following options when I call in through a trunk that specifies the auto-attendant as the recipient... To place an outbound call, press 1. To go to your mailbox, press 2. To go to the auto-attendant, press 3. I just want it to go straight to the auto-attendant like before. Any ideas on how to disable this feature? Thanks in advance, Nate This happens if PBX recognizes the caller id of the person calling in. Please take a look at the cell phone field under "Redirection" page for the user/account. Quote Link to comment Share on other sites More sharing options...
natedev Posted January 9, 2009 Author Report Share Posted January 9, 2009 This happens if PBX recognizes the caller id of the person calling in. Please take a look at the cell phone field under "Redirection" page for the user/account. Thanks - now I get it! Quote Link to comment Share on other sites More sharing options...
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