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Routing incoming calls using Caller ID


Juan Manuel Acevedo
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Hi:

 

I have one sip registration to my Telephony carrier, and it sends to me the caller ID of the user is calling me, it is possible to route the call to one extension depending on the caller ID I receive?

 

I don´t see the way to do that, when I have used a gateway it has the way to configure a table based on the caller ID, but I don't see nothing similar at trunk I configure to register my PBXnSIP with my carrier.

 

Thanks and Best Regards

 

Juan Acevedo

consultorit@umi.com.co

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Hi:

 

I have one sip registration to my Telephony carrier, and it sends to me the caller ID of the user is calling me, it is possible to route the call to one extension depending on the caller ID I receive?

 

I don´t see the way to do that, when I have used a gateway it has the way to configure a table based on the caller ID, but I don't see nothing similar at trunk I configure to register my PBXnSIP with my carrier.

 

Thanks and Best Regards

 

Juan Acevedo

consultorit@umi.com.co

 

If you want to send all calls to one extension, then you can use "Send call to Extension" on the trunk page. If that is not the case, you can create aliases to the extensions and that will take care of this.

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If you want to send all calls to one extension, then you can use "Send call to Extension" on the trunk page. If that is not the case, you can create aliases to the extensions and that will take care of this.

 

 

Hi:

 

Thanks for the information, "Send call to extension" sends all calls to the extension.

 

Aliases works sendong the call by checking the called number.

 

What I need is to route the call depending on the CALLER ID.

 

Thanks

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Hi:

 

Thanks for the information, "Send call to extension" sends all calls to the extension.

 

Aliases works sendong the call by checking the called number.

 

What I need is to route the call depending on the CALLER ID.

 

Thanks

I am affraid at the moment you would need to use an IVR node in order to route based on the caller ID.

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